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shahram

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Posts posted by shahram

  1. I understand completely. It seems we are no longer the owners of our own PC's. We install programs in good faith, and end up at the mercy of the Program owners.

    And when you seek assistance from them for their *****-up's....you are ignored.

    Maybe you will be lucky, and Iobit might actually help you, tomorrow, when they resume work, as they do not work on the weekend.

    Personally, I do not use DB, and I only update drivers if the manufacturer recommends it or if I have an issue with a specific driver.

    Then I only update from the manufacturer's site.

    I hope your issue will be resolved.

     

    I understand completely. It seems we are no longer the owners of our own PC's. We install programs in good faith, and end up at the mercy of the Program owners.

    And when you seek assistance from them for their *****-up's....you are ignored.

    Maybe you will be lucky, and Iobit might actually help you, tomorrow, when they resume work, as they do not work on the weekend.

    Personally, I do not use DB, and I only update drivers if the manufacturer recommends it or if I have an issue with a specific driver.

    Then I only update from the manufacturer's site.

    I hope your issue will be resolved.

     

    Thank you very much.

  2. You distinctly said in your previous post....."The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS"

     

    Please try to give the correct information.

    The only suggestion I can give you, is to remove BIS from your pc. Install DB and then Reinstall BIS.

    Additionally, I would also recommend that you update drivers individually yourself from the manufacturers site.

     

    You distinctly said in your previous post....."The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS"

     

    Please try to give the correct information.

    The only suggestion I can give you, is to remove BIS from your pc. Install DB and then Reinstall BIS.

    Additionally, I would also recommend that you update drivers individually yourself from the manufacturers site.

     

    Thanking you, regarding the experience of few years ago, which it had happened the same, doing your mentioned above process, after reinstalling the BIS, it removes again the DB, it does not give enough time to put it in its ignore list, in addition to, I do not have patience to uninstall and re-install the BIS any more.

  3. Scannan, this is definitely a Bitdefender problem, At this point you can't navigate anywhere connected with IObit without a warning popping up, including the forum. Bitdefender must be juicing (taking steroids) over the past couple of days. IObit needs to contact BD to get this resolved. I'm sure other sites are having the same problem, current AV's are all intent with saving us from ourselves, even when we don't ask to be saved. Here is an example of what BD is protecting us from, when attempting to read forum content.

     

     

    We blocked this dangerous page for your protection: https://identifyluckyexactly.com/50/a3/51/50a351a59c68401244bd1da2f8e9b6e5.js Threat name: JS:Adware.Popunder.B

     

    Scannan, this is definitely a Bitdefender problem, At this point you can't navigate anywhere connected with IObit without a warning popping up, including the forum. Bitdefender must be juicing (taking steroids) over the past couple of days. IObit needs to contact BD to get this resolved. I'm sure other sites are having the same problem, current AV's are all intent with saving us from ourselves, even when we don't ask to be saved. Here is an example of what BD is protecting us from, when attempting to read forum content.

     

     

    We blocked this dangerous page for your protection: https://identifyluckyexactly.com/50/a3/51/50a351a59c68401244bd1da2f8e9b6e5.js Threat name: JS:Adware.Popunder.B

     

    That is right and the best, which the Iobit must contact with the Bitdefender to solve this problem.

  4. Ok....that screenshot is not from BIS, it is an Iobit notification.

    If BIS is still blocking DB from Majorgeeks, then BIS has a serious fault.

    I am assuming that you disabled BIS before downloading DB from majorgeks and installing it.

    If there are old DB folders still on your pc, that may interfere with the installation. I suggest that you uninstall any DB files and folders, and look also in

    your Program Folder and AppData folder and delete any DB folders. Then try installling DB again.

     

    Ok....that screenshot is not from BIS, it is an Iobit notification.

    If BIS is still blocking DB from Majorgeeks, then BIS has a serious fault.

    I am assuming that you disabled BIS before downloading DB from majorgeks and installing it.

    If there are old DB folders still on your pc, that may interfere with the installation. I suggest that you uninstall any DB files and folders, and look also in

    your Program Folder and AppData folder and delete any DB folders. Then try installling DB again.

     

    The BIS causes that Iobit notification, because it fails to download the DB due to action of blocking by the BIS, in addition to, I had before uninstalled all the old folder of the DB either in AppaDate or user folder...., also along with using the the Iobit uninstaler, I carried it out again, downloading again the DB using Majorgeks website, but , I faced the same problem, its screenshot is here

  5. Thanking you, just I asked the above question again from the BIS by Live Chat, they told me that the BIS's modules interferes with the Iobit modules!! even if the BIS is turned off, it blocks the DB to be installed or re-installed, as I told you before, when all the security options of the BIS is turned off, its realtime must be turned off, if it remains turned on, despite to disable all of its options in main window of the BIS, and so, it is out of the user's ability and demand to turn it off completely.

  6. As I told you despite disabling the BIS, not only its antivirus option but also all its security options as Firewall, Advanced threat Defense, Vulnerability, Ransomware Remedition, during installing DB again, its process is blocked by the BIS, the solution is to delete completely the BIS, but after re-installing it (BIS), even though the DB is enclosed to is ignore list, again the DB is removed by the BIS, the past experiences show it, today I proved it again, but , I do not have patience to uninstall and reinstall the BIS any more, thanking you

  7. Respectfully, today I have faced this problem in this sense that my Bitdefender Internet Security (BIS) remove my Iobit Driver booster telling me that it is a dangerous application!! which in fact it is a safe software and I am using it for years, neither I am able to download it again, which is blocked by my BIS, its screenshot is attached with this post, please how I am able to fix this problem, I contacted with them , Bitdefender,by the chat, but they, Bitdefender, do not give a clear and reasonable answer, having sent them two email that I am waiting for their answers, even though they show the Iobit Forum website as a dangerous website!!! thanking you.

  8. Respectfully, I would like to download a new version of my software and not to repeat a version of the same software with various number and sources names, the user must have the option to know over the new version, this not logic I download a software and after installing I discover that it is the same version! mustn't the user discover which is the new version and which is the old version? thanking you.

  9. Respectfully, this is the second post but nobody has tried to fix the above problem, I have faced a problem in connection with the Smart Defrag in this sense that in website it shows the version, including its set up, 6.6.0.68, but ,after installing it show the version of the 6.6.0.66!!! please how the problem must be fixed, which it happens repeatedly? I do not understand why the Iobit let refer people to such website (MajorGeeks.Com) in order to update its software?!

  10.  

     

     

    Thanking for your respond, I have already installed the last version of Driver Booster, and so, I am not able to download again from your above link, I had downloaded from Iobit websit, following link, https://www.iobit.com/en/index.php?s, that it also leads to Softonic website, the following link, https://driver-booster-free.en.softonic.com/redirect-download, which makes the malware problem, and it is better that the Iobit provides your above link directly to the Iobit users in order not to face that malware problem or false positive, I also sent the above message to the Bitdefender to consider in the case of a false positive, thanking you again.

     

     

     

     

    Thanking for your respond, I have already installed the last version of Driver Booster, and so, I am not able to download again from your above link, I had downloaded from Iobit websit, following link, https://www.iobit.com/en/index.php?s, that it also leads to Softonic website, the following link, https://driver-booster-free.en.softonic.com/redirect-download, which makes the malware problem, and it is better that the Iobit provides your above link directly to the Iobit users in order not to face that malware problem or false positive, I also sent the above message to the Bitdefender to consider in the case of a false positive, thanking you again.

     

    It is to explain you, just now I discovered, the above link you have sent me, its version is newer (7.3.0.665) than that one in iobit website(7.3.0.663), and so , I downloaded it, there was not any problem like before, it was clean, thanking you again.

  11. Hi shahram,

    You may know that Driver Booster is a clean program. It must be a false positive.

    And our team has tested our latest version of Driver Booster and found the file has not been blocked by Bitdefender. You may download and install the latest version of Driver Booster from the link below to see if still any problem:

    http://update.iobit.com/dl/driver_booster_setup.exe

     

     

    Hi shahram,

    You may know that Driver Booster is a clean program. It must be a false positive.

    And our team has tested our latest version of Driver Booster and found the file has not been blocked by Bitdefender. You may download and install the latest version of Driver Booster from the link below to see if still any problem:

    http://update.iobit.com/dl/driver_booster_setup.exe

     

     

    Thanking for your respond, I have already installed the last version of Driver Booster, and so, I am not able to download again from your above link, I had downloaded from Iobit websit, following link, https://www.iobit.com/en/index.php?s, that it also leads to Softonic website, the following link, https://driver-booster-free.en.softonic.com/redirect-download, which makes the malware problem, and it is better that the Iobit provides your above link directly to the Iobit users in order not to face that malware problem or false positive, I also sent the above message to the Bitdefender to consider in the case of a false positive, thanking you again.

  12. Dear Madam/ Sir,

    Respectfully, I have Driver Booster P (DBP), today when I was installing the last version of the DBP, I noted that it was over to install a malware that was blocked by my Bitdefender Internet Security, its screenshot is attached with this email, however, the process of the installing of the last version of the DBP was continued and it works well, it is to explain that the above problem happened in my both PCs, this is my question is whether my PC is safe at this present regarding the mentioned above problem , please? thanking you.

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