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Neha Banga

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  • -OS -Security_Software -IObit_Software +Computer_Details
    Micromax Canvas HD with Android version 4.2.1.
    Using Advance Mobile Care Application version 4.6.2.

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    Hindi, English

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  1. Hi.. I am new here.. can u plz help me with this? Few days back I formatted my phone, & before that, I took a backup for all my data. I am using the Advance Mobile Care App from past a year or more. Like Always after formatting my phone, I reinstall the app, and it takes up the previous data saved in the memory card, in its privacy locker feature (with a folder name "mobilecare" & in it all the files hidden and encrypted in ".privacy" folder). This time when i installed the application back & was looking for my data, a crash log appeared. My files are not shown in the app. but they are still hidden and encrypted. Many encrypted files are even changed with an extension of ".bin" and are shown as VLC files. Even the images folder in the application shows that I have around 800 files in it. but after opening the image folder, No image shows up. Even the "ADD" & "Edit" button shown at the bottom is disabled. I never found this issue before. Plz help me with this. OR plz help me by telling me any means to decrypt the files, so I can get my data back. The data is really important. The version of App is- 4.6.2. & I am using android version 4.2.1.
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