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Everything posted by David Dundas
I would have liked to enter this complaint directly with iobit staff, but as the website does not accept complaints as "complaints" cannot be found by the search, I have to enter my complaint here. It is that I am complaining about the gradual increase in iobit pushing adverts when I use my paid Advanced System Care. The last time that I scanned my PC with this software, an iobit advert appeared that I was unable to get rid of without signing up to it. In order to exit Advanced System Care, I had to use Task Manager to end it, which shows how deeply embedded it is in my system. My request to iobit, if I had been able to contact them directly, is to stop pushing their adverts for software. If they don't confirm that this will be done, I will uninstall Advanced System Care (after many years using it) and use alternative software. I hope that for once, iobit is listening to their loyal customers.
I am a subscriber to Advanced System Care 12.3 Pro and I have a free version of Malware Fighter version 6.6. Every time that I cold boot my PC I get a message that my Malware Fighter database is out of date (please see screenshot) when I action this alert, I get a second message that the database is up to date see second screenshot
The IObit free apps might conflict with Advanced System Care, or perhaps duplicate its work. I am running Malware Fighter at the moment which takes a long time; is its functionality the same as System Care, if not, why not? It seems that many of the free apps overlap the main paid one which if correct is confusing as well as time wasting.