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mlhend2002

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Posts posted by mlhend2002

    Windows cannot find 'c:\program files (x86)\iobit\advanced systemcare ultimate\asc.exe'

    in Advanced SystemCare v9

    Posted

    This morning I noticed my computer had restarted. When I logged in, I also discovered Advanced Systemcare ultimate 8 had not loaded. When I click the icon for it I get the message Windows cannot find 'c:\program files (x86)\iobit\advanced systemcare ultimate\asc.exe'. But when I go into file explorer I can see it, but get the same error when I click it. I checked the effective permissions I have full permissions to it. Some of the exe in the same folder work (those with UAC prompt for credentials) with others don't. I have tried to uninstalled, but got the same message. I then ran Malwarebytes rootkit remover and Kapersky rootkit remover and Sophos antivirus and removed a few bad entries. After a reboot, I still got the message, but could uninstall and install it again...still no luck. I tried windows system restore point, but it didn't work (no surprise there). I then tried a utility that sets the permissions on registry, files, services for full control for administrators group...nope. I uninstalled, and installed version 9 of the software, with no luck. I even tried to install it to a different directory. I am able to install malewarebytes and sophos fine. PLEASE HELP!

    ?Mark

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