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I HAVE ALREADY DONE EXACTLY AS YOU TOLD ME TO DO, AND ITS BEEN 3 WEEKS WITH NO RESPONSE OTHER THAN THE BULLSHIT AUTO RESPONSE YOU JUST POSTED. SO IF ANYONE AT IOBIT SEES THIS........ PLEASE HELP ME!
I recently installed a brand new copy of windows 10 on my pc. As usual, after I installed windows and updated everything, I downloaded ASC 11. Installation goes fine, but then when I try to run the program, my pc instantly freezes and will stay frozed until I do a hard reset. I have tried to unistall and reinstall the program as well as windows, with the same results. I am having the same issue with smart defrag 5, but I am able to use driver booster 5 and Iobit uninstaller. No other program on my pc besides the two Iobit programs are having this issue. I had the same versions, the newest ones, on my pc before I originally reinstalled windows 10. But after I installed the fresh copy of windows, those two programs will not work and have the same freezing issue. I am using Windows 10 Intel i-5 6500 16 GB ram 500GB NVMe SSD M.2280 (boot drive) MSI GTX 1060 Gaming X 3 TB HD (for storage)