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Scannan; I'm sorry for the delay, I never received a notification of your response! A Lot has happened concerning this issue! First of all I turned "OFF" "ALL" Security Apps, which included, Microsoft Windows Defender, Firewall, Microsoft Safety Scanner & (MWMSRT), Spybot Search & Destroy, Immunization & Spywareblaster 6 - To "NO" Avail. In direct response to your second question, I've never had a problem downloading any of the (5) IObit programs that I'm interested in, that being IObit's; Advanced SystemCare 16, Smart Defrag 8. IObit Uninstaller 12, Software Updater 5 & Driver Booster 10. My first Observation & Question that I wish to Pose to you is: Why doesn't "ANY" of IObit's Five Utilities, Advanced SystemCare 16, Smart Defrag 8, IObit Uninstaller 10, Software Updater 5 & Driver Booster 10, "NOT" offer any alternative SHORTCUT KEY(Ctrl} with an Underscored letter or a Capitalized First letter Combination to Execute "ANY" of The Key Commands? My ONLY success, (although short lived), in re-installing the IObit programs mentioned was when I went into the Windows Security App & turned "OFF BY DEFAULT, ALL" of the Exploit Protection settings. Afterwards, I was able to get the Installation Key to respond, But, even after the Installation of the IObit Advanced SystemCare App completed, getting it to Scan was "very unreliable"! Many times it required that I do a "HOT" restart" & that did not always guarantee that it would Scan every time. Eventually it just completely stopped responding & NOW even though "ALL" of the Exploit Protection Settings are set to "OFF BY DEFAULT",(see snapshots); Once again it refuses to "INSTALL, either by Mouse/or Keyboard.

Scannan; YES, Both in Safe Mode with & without network

Scannan; " NON" of your suggestions made "any" difference for either issues, "RUNNING" or "INSTALLING" that I'm currently experiencing, BOTH, respectively with Smart Defrag 8, & Advanced SystemCare 16!

To Whom it May Concern; Advanced System Care 16 "WILL NOT INSTALL" on my Win 10 Pro x64 H.P. 15" Bw011D Notebook Laptop! So far, No matter what I do, when I select the "INSTALL" Key to begin the install procedure, it will not start the installation of the program whether I use the Synaptic's SMBus Touchpad or my Keyboard. This happens both in NORMAL & IN SAFE MODE. PLEASE HELP ME! See Snap-Shot below; My Device Specification; Device name HP-NB-15-bw011d Processor AMD A6-9220 RADEON R4, 5 LAPTOP COMPUTER 2-CORES 2C+3G 2.50 GHz Installed RAM 16.0 GB (15.5 GB usable)-(Kingston) Device ID 70E60C35-5ADB-4E07-81CD-DD2437593F1C Product ID 00330-80818-60002-AA478 System type 64-bit Win 10 Pro operating system, x64-2-Core based Laptop processor Pen and touch (No pen or touch input is available for this display) Windows Specification; Edition Windows 10 Pro x64 Bit Version 21H1 Installed on ‎5/‎14/‎2020 OS build 19043.2311 Experience Windows Feature Experience Pack 120.2212.3030.0 (NOTE:- I believe that Microsoft is attempting to stop me from installing your Utility and are doing this so that I only install Apps that they make exclusively available in their Microsoft Store, "ONLY")! PLEASE HELP ME1 THANK YOU!

To Whom it may Concern; The IOBit SmartDefrag 8.2 version WILL NOT "RUN" on my H.P. 15" Bw011D NoteBook Laptop! I've uninstalled it,(with IOBit uninstaller) & re-installed it several times but No matter what way I try either with my (Built-in) Synaptic's SMBus Touchpad or from my Keyboard, IT REFUSES TO RUN! I don't receive any error messages during installation & when I select the prioritize and Defrag key it does HIGHLIGHT, but it WILL NOT RUN the utility! Please Help! Device Specifications; Device name HP-NB-15-bw011d Processor AMD A6-9220 RADEON R4, 5 COMPUTER LAPTOP CORES 2C+3G 2.50 GHz Installed RAM 16.0 GB (15.5 GB usable) Device ID 70E60C35-5ADB-4E07-81CD-DD2437593F1C Product ID 00330-80818-60002-AA478 System type 64-bit operating system, x64-based 2 Core processor Pen and touch No pen or touch input is available for this display ___________________________________________________________________________ Windows Specifications; Edition Windows 10 Pro x64 Bit Version 21H1 Installed on ‎5/‎14/‎2020 OS build 19043.2251 Experience Windows Feature Experience Pack 120.2212.3030.0

Check, Properties, Details, of Software Updater Final.exe, to make sure what you think is ...... 2542 is actually ..... 2540! Also, If your using Microsoft 's worthless "EDGE", your probably "NOT" having a problem enabling /& or updating Microsoft's .NET Framework!

Software Updater 2.0.1.2540, attempts to Update Microsoft .Net Framework 4.8, "BUT", "FAILS"! Does anyone know how to "UNBLOCK" Microsoft .NET Framework ? This problem occurred, once I removed Microsoft's worthless "Spyware", alleged Browser, "EDGE"!