Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Coupons A Good Utility Program From IObit IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs Driver Booster Pro Review

Cicely

Administrators
  • Posts

    9,624
  • Joined

  • Days Won

    194

Posts posted by Cicely

  1. 14 hours ago, User001a said:

    I use xfinity internet with 800mbps.  I would like to know which is the best for this connection in ASC 16

    Under internet boost pro settings I have the following options: Basic, DSL, Lan, Dial Up Modem, Fios, and Wireless.

    None of them says cable modem in the description. I would like to  know which one I should choose from the dropdown menu to get the best speed optimizations for my 800mbps cable connection. I have included two images, but due to a download manager running in the background downloading files at the moment the speeds are under 800mbps in the image included, but they are typically right around 800mbps with no download manager running so which speed boost optimization settings are best for my connection. I am using windows 10 64-bit build 22H2.Untitled.jpg.9aa2696ceee80ea6002886ac09206ec4.jpg

    New Bitmap Image.jpg

    Hi,

    There is a hint for each option. You can choose each option and see the hint below. Then you can select the one according to the hint.

    Our technicians say you can try the Basic option.

    Happy New Year!

  2. On 1/8/2023 at 3:43 PM, bob lipton said:

    My Performance monitor has disappeared in the last few days. I did a Reg defrag the other day. Could that have caused it? If so, how do I fix this. Thanks

    Hi

    Please follow the steps below to open Performance Monitor to check again.

    Method 1: Go to ASC Settings > Click General Settings > Tick the item "Enable Performance Monitor and load at Windows startup > Click the OK button.

    Method 2: Right-click on the ASC icon in the system tray > Select Open Performance Monitor.

    If it disappear again, please follow the steps below to send the debug file to us via the email feedback@iobit.com for further checking.

    Download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us.

    Happy New Year!

  3. Hi chrisban35,
    Sincerely sorry to hear that.
     
    As we just had the holiday season, we are running many campaigns that offer the best price through out the whole year. Thus we want to all users don't miss the great offers.
    But 35 banners are exaggerated, right? Or something wrong? If any issues happens in the futhre, please feel free to tell me with related sreenshots.
    We will improve our product and service continuously.
  4. 1 hour ago, Jermes said:

    On Windows 10 Pro N, ASC 16 Pro is interfering with GeForce Experience and prevents the installation of any of its updates!

    Its either one of those "tools" More Optimization or Startup Optimizer that f with GeForce Experience updates or program itself. It start working again, every time i get rid of SC 16 from my PC...please, take a look into this problem

     

     

    Hi

    Sorry for the issue you encountered. Please follow the steps below to send the debug file to us via the email feedback@iobit.com for further checking.

    Please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file to us.

    Happy New Year!

  5. 13 hours ago, Disc Optimization said:

    What do the various block colors mean in the defrag display? 

    Hi

    You can hover your mouse on each block and then you will see the hints for each block. The attached picture is for your reference.

    Happy New Year!

    block color.jpg

  6. On 1/2/2023 at 6:38 AM, Greg Patrick said:

    On my work at home PC, i run Symantec Endpoint AV and Firewall, The O/S Is Windows 11 22H2.

    Whenever i run ASC it attempts to turn on the default Windows Defender AV, even though i have removed the check box in settings for the Anti Virus.

    If i remove Symantec and run just the Windows default AV system and Fireall. ASC is happy, no hanging and no complaints.

    I assume this means it know not what to do with a 3rd party AV and or Firewall.   So how can i tell it to stop trying to start the Windows AV ?

     

    Regards

    Greg

     

     

     

    Hi

    We are sorry for that. 

    When the issue appears, please follow the steps below and send us the debug file via the email feedback@iobit.com for further checking. Thanks ahead.

    Download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file IObit_Debug_Info.zip to us.

    Happy New Year!

  7. On 12/31/2022 at 4:22 PM, Fat Fred said:

    I have a brand new HP PC with a SSD drive and it boots up like greased lightning. Advanced SystemCare, however, measure the boot speed at times in excess of 2 minutes 30 seconds. Is there a fix for this, please?

    Hi,

    I just see you posted it in the ASC 14 section. Have you tried the latest version ASC 16? If not, you can have a try here: https://www.iobit.com/en/advancedsystemcarefree.php

    If the issue persists after you try ASC 16, please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.

    Please send the zipped file IObit_Debug_Info.zip to us via the email feedback@iobit.com for further checking.

    Happy New Year!

  8. On 12/31/2022 at 9:23 AM, Jeanlove25 said:

    Hi, can you please make picture added custom in user interface more clear? Thanks

    Do you mean you want to customize ASC interface by yourself? If yes, you can refer to this post: 

     

     

  9. On 1/1/2023 at 10:18 AM, Longbow1AV8r said:

    Hi

    Please follow the steps below to check again.

    Run ASC to scan again > in the scan result window (not Fix finished window), please click System weaknesses in the left panel, then you will see the detailed items scanned out in the right panel > check the items that you need to be fixed > click the Fix button, then ASC will fix them.

    Note: If you set ASC to fix issues automatically after the scan is finished, you need to set it to manually fix (you can change the fix options in the scanning window), then you can check the item in the scan result window.

    Happy New Year!

  10. On 12/26/2022 at 11:25 AM, Terri Reynolds said:

    System Weakiness is showing up need attention/ But I can't get to it to change anything in it?? Thoughts suggestions? 

    Hi there,

    Please follow the steps below to check again.

    Run ASC to scan again > in the scan result window, please click System weaknesses in the left panel, then you will see the detailed items scanned out in the right panel > check the items that you need to be fixed > click the Fix button, then ASC will fix them.

    If you set ASC to fix issues automatically after the scan is finished, you need to set it to manually fix, then you can check the item in the scan result window.

    Happy New Year!

  11. Hello brunodo,

    Thanks for your reply.

    After analysis, it is found that you selected to turn off the Real-time Protection permanently on 12.26. Now you have enabled it, please check whether the protection will start automatially in your next boot. If it is enabled, then everything should be fine now.

    Happy New Year. 😉

  12. 9 hours ago, Debbie292d said:

    I had ASC years ago, then left and recently came back.  Now it seems it's run buy totally different people.  It used to just do its job, quietly.  It's supposed to be speeding up our computer and yet, daily or hourly popups and messages.  I can't wait until this subscription is done and I'll never be back.

    Hi

    We are really sorry for any disturbance the popups brought to you.

    As the holiday season comes, we are running many campaigns that offer the best price throughout the whole year. Thus we want all of our users don't miss the great offers.
    We will improve our product and service continuously.

    Happy Holiday Season!  

  13. Special thanks to Advanced SystemCare Ultimate 16 volunteer translators below:

    Arabic/عربى: lculator zaloom
    Bulgarian/Беларуская: Lyuben Panchev
    Simplified Chinese/简体中文: Li Dai
    Traditional Chinese/正體中文: alan@tw
    Croatian/Hrvatski: Petar Metić
    Czech/Čeština: Antonín M.Příkaský, Lukáš Spurný
    Danish/Dansk: Jørn Runge
    Dutch/Nederlands: Kris Van Damme
    Finnish/Suomi: Veikko Muurikainen
    Flemish/Vlaams: Chris Verberne
    French/Français: Frédéric Dectot, JeuMeu, Roland LALIS
    Georgian/ქართული: Nacho Lomidze
    German/Deutsch: Hans-Juergen Koppatz, Karl-Heinz Grabatin
    Greek/Ελληνικά: Stathis Doukas
    Hebrew/עברית: Eli Ben David
    Hungarian/Magyar: Brechler Zsolt 
    Italian/Italiano: Claudio Birello
    Indonesian/bahasa Indonesia: Purwo Adi Nugroho
    Japanese/日本語: Nagai Tsuneo
    Korean/한국어: JaeHyung Lee
    Malay/Bahasa Malaysia: Markflynn
    Norwegian/Norsk: Thor Stange
    Polish/Polski: Fresta
    Portuguese(PT-BR)/Português (Brasil): IGOR RUCKERT 
    Portuguese(PT-PT)/Português (Portugal): Fernando Santos
    Romanian/Română: Cosmin Marian Barna 
    Russian/Русский: VIctor, Dmitry Fedorenko, Sergei Okhrimenko, M Weitz
    Serbian (Cyrillic)/Српски (ћирилица): Ilija Komljenović
    Serbian (Latin)/Srpski (latinica): Ilija Komljenović
    Slovak/Slovenský (Slovak): dedko58
    Slovenian/Slovenščina: Marjan Mirai
    Spanish/Español: miquel costa
    Swedish/Svenska: Annelie Pernheden
    Turkish/Türkçe: Kamil BODUR, Enis Özsaruhan
    Ukrainian/Українська: Rid Destro
    Vietnamese/Tiếng Việt: Tony Nguyễn

  14. Hi all,

    Advanced SystemCare Ultimate 16 Final version is available. Check it out and enjoy the new features now!🙂🙂

    1. Download Now

    Download it from Major Geeks

    2. Send your Feedback

    - E-mail us your suggestions or comments directly: avfeedback@iobit.com

    - Join discussion on our forums.

    3. Share Advanced SystemCare Ultimate 16 with your families, friends, and colleagues

    4. What's New:

    + Antivirus with a much larger database can remove more threats to better protect your system
    + Privacy Sweep strengthens the cleanup for 30+ software and adds cleaning for popular software: Adobe Reader, AOL Instant Messenger, Snagit, etc.
    + Junk File Clean newly supports Avira System Speedup and enhances the cleanup for Chrome, Amazon Kindle, Spotify, etc.
    + Surfing Protection revamps the database to make you surf safely and not be bombarded with annoying ads
    + Startup Optimizer with expanded database newly supports managing Windows apps to make your PC boot faster
    + Software Updater newly supports updating more popular software, such as NoMachine, WizFile, LogMeIn Hamachi, SumatraPDF, oCam, Krita, and FlashBoot
    + Performance Monitor adopts the latest world-renowned temperature acquisition technology for more accurate temperatures
    + Anti-Tracking enhances the automatic privacy cleanup to remove privacy traces more timely
    + Supports 37 languages

    5. Description: 

    Advanced SystemCare Ultimate is a powerful and full-scale security and performance utility for Windows PC. It provides you with a one-stop solution to protect against viruses, ransomware, and other malware to maximize your system security and privacy, as well as clean, optimize, and speed up your PC.

    Extremely Easy to Use
    With the clean, intuitive, and informative UI, Advanced SystemCare Ultimate can be easily navigated without a second thought, even for beginners. Besides, the flexible and customizable settings make everything within your reach and control.

    Protect Your PC from Various Threats
    With the latest world-leading Bitdefender antivirus engine and the greatly improved IObit anti-ransomware engine, Advanced SystemCare Ultimate brings your PC's security to a much higher level. It not only protects your PC against widespread threats like viruses, malware, spyware, adware, Trojans, keyloggers, bots, worms, and hijackers, but also prevents emerging and hidden threats. Besides, Advanced SystemCare Ultimate also protects your files from being encrypted by ransomware.

    Secure Your Private Data and Keep You Safe Online
    Do you think Advanced SystemCare Ultimate only protects your PC's system? No! It also cares about your personal data on your PC and your online activities because it knows your privacy is the top priority. With the upgraded Privacy Protection and Browser Protection, Advanced SystemCare Ultimate helps you block unauthorized access to your sensitive data, remove your privacy traces, prevent phishing scams, suspicious emails, and other browser-based risks, remind you timely about homepage & search engine modifications, block annoying ads, and hide your real online identity and activities by disguising your digital fingerprint to bring you a safe and anonymous online surfing experience.

    Clean Your PC with 1-Click
    Your computer may accumulate a large number of useless, temporary, and duplicate files over time. Want to clean them to breathe new life into your old PC? The powerful 1-click AI Mode can do it for you easily. Based on your cleaning and optimizing habits and your PC's performance status, it can make a personalized scan and fix solution for your PC. Of course, if you want to take control and decide how to clean and optimize your computer by yourself, you can also choose the comprehensive Manual Mode. It allows you to tune up your PC freely according to your special needs, including sweeping privacy traces, removing spyware, cleaning up junk files, leftovers, invalid/broken registry entries, and invalid shortcuts, updating outdated programs and drivers, accelerating Internet speed, fixing disk errors, system weaknesses, and security holes.

    Speed Up Your PC and Network
    Is your computer stuck or slow to respond? Are you suffering from sluggish file downloading or video streaming? It's time to make some changes now. Advanced SystemCare Ultimate is your unmissable choice. It delivers plenty of features to speed up your PC and accelerate your Internet, for example, disabling unnecessary startup items to make your PC boot faster; stopping unnecessary program processes, scheduled tasks, and background services to make your PC run smoother and respond faster; monitoring system resources like RAM/CPU/Disk usage, CPU/GPU/Mainboard temperature, and fan speed in real time, and letting you quickly end the processes with high RAM/CPU/Disk usage to boost your PC; updating hardware drivers to avoid system crashes, freezing screens, and device issues; updating outdated software to eliminate security vulnerabilities and to let you enjoy those software's latest features at the earliest time; and accelerating your network and browsers in an all-around way to make you surf online freely.

    20+ Handy Tools
    If you think Advanced SystemCare Ultimate only has the features above, you may not know it fully. It still offers 23 effective tools, such as Smart RAM which monitors memory usage and releases them automatically, Internet Booster which optimizes the network settings and popular browsers like Firefox, Edge, and Opera to accelerate the Internet connection, Win Fix which analyzes system issues and fix them, FaceID which catches the intruders who secretly access your PC and informs you, Large File Finder which locates the big files that occupy your valuable disk space and helps you delete the useless ones easily, and DNS Protector which prevents malware from modifying your system DNS settings.

    In Short
    Advanced SystemCare Ultimate is a top-notch and preferred antivirus utility to protect your system and privacy, as well as a capable and reliable system optimization tool to unlock the full potential of your PC.

    We look forward to receiving your feedback on this new version. 🙂

  15. Hi Hypnotic,

    Thanks for your feedabck.

    Do you mean that you can not drag and drop a file to Sandbox? Please describe the issue more clearly with related screenshots.

    If possaible, please send us the mentioned file.

    Please also download the tool from http://testdemo.iobit.com/InfoHelper.exe

    Double click to run this tool on the PC with the problem and click 'Save report'. 
    After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved d. Click the 'OK' button to open that saved folder.      Send the zipped file to us so that we can get the detailed information to look into

    Looking forward to hearing from you.

    Thank you for your patience.

     

     

  16. Hi there,

    Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
    Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

    We will analyze the file.

  17. Hi there,

    Please download and install the latest Smart Defrag from the link below to see if still any issue:

    https://cdn.iobit.com/dl/smart-defrag-setup.exe

    If the issue persists, please let me know and help us to look into the issue.

    To look into the issue, please download the tool from: http://testdemo.iobit.com/SDInfoHelper.exe.

    Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.

    Have a nice day!

×
×
  • Create New...