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Cicely

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Posts posted by Cicely

  1. Hello Ulmwë,

    Thanks for your sugegstion.

    Thanks for your trust of IObit

    Well, actually, users can op-out as you mentioned. They can untick the program if you do not need or they can close the X button to refuse it.

    I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

  2. Hello

    To make sure the drivers in our database are stable enough for most computers, we have more strict rules to filter drivers. Driver Booster only provides updates from Microsoft or official websites. It is normal that Driver Booster displays fewer updates, compared with other driver updater software. If the updates are released by the official, please don’t worry and be patient. Driver Booster will add them once they pass our IObit tests. When you find any updates from the official, please send us the official link directly and we will have a check.

    Kindly please follow the following steps to help us locate the problem and look into it:

    1. Specify this update with more details, or send us screenshots of error messages and related information.

    2. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

    We will analyze the file and try our best to find a solution for you.

    Thanks.

  3. Hello samourai,

    Sorry for my late reply.

    You can send me the wrong Email you typed or send me the payment screenshot or order reference so that I can help ou find the license code.

    Looking forward to hearing from you. 

     

  4. 11 hours ago, AZIZ UR REHMAN said:

    It is suggested that while running the ultimate version of ASC, the Windows Built-In Security feature should be disabled since we understand that two doctors can differently only diagnose the symptoms of the patient. There must be one antivirus and/or antimalware running at the same time. I am using antivirus of ASC ultimate as well as antimalware of IObit Malware Fighter.  

    Thanks for your suggestions. 

    ASC Ultimate already has compatible mode. When it detects similar functions of other security products are enabled, it will go to compatible mode automatically.

    Have a nice day!

  5. 9 hours ago, BostonLover said:

    Faster again than 14; tyvvm!

    Disk Optimization no change in speed, still wanting it to be faster.

    Can't wait to see new Skins!

    I don't believe I will ever leave IOBIT!

    Thanks for  testing the new version. We'll continue to improve it. 

    The new skin will be available in the final version which will come soon. Please stay tuned on it.

    Nice day!😉

  6. Hi adrewetx and Martin Konopko,

    Sorry to bring you nconvenience.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    And you can always refuse to install it or you can remove it if you installed it accidently. 

    Have a good time!

  7. Special thanks to IObit Uninstaller 11 volunteer translators below:

    Arabic/عربي: MFM Dawdeh
    Chinese(Simplified)/简体中文: Eva
    Chinese(Traditional)/正體中文: Alan
    Czech/Čeština: Jan Szotkowski
    Danish/Dansk: Lars Andersen
    Dutch/Dutch: Kris Van Damme
    Finnish/Finnish: Veikko Muurikainen
    Flemish/Vlaams: Chris Verberne
    French/Français: Roland LALIS
    Georgian/ქართული: Nacho Lomidze
    German/Deutsch: Sarakael Fallen
    Greek/Ελληνικά: George Vardakis
    Hebrew/עברית: Eli Ben David
    Hungarian/Hungarian: Brechler Zsolt, Hevesi János
    Indonesian/Indonesian: Purwo Adi Nugroho
    Italian/Italiano: Daniele Carraro
    Japanese/日本語: Nagai Tsuneo
    Korean/한국어: JaeHyung Lee
    Lithuanian/Lietuvių: Marius Kundrotas
    Malay/Bahasa Malaysia: Markflynn
    Norwegian/Norsk: Thor Stange
    Persian/پارسی: Mohammadmahdi Mansouri
    Polish/Polski: Staszek, Przemysław Siekiera
    Portuguese(PT-BR)/Português (Brasil): Igor Rückert
    Portuguese(PT-PT)/Português (Portugal): Fernando Santos
    Romanian/Română: Cosmin Barna
    Russian/Русский: Marina Salitska, Kuanysh Moldabek
    Serbian (Cyrillic)/Ћирилица: Ilija Komljenović
    Serbian (Latin)/Srpski: Ilija Komljenović
    Slovak/Slovenčina(SVK): dedko58
    Slovenian/Slovenščina: Marjan Mirai
    Spanish/Español: Miquel Costa
    Swedish/Svenska: Annelie Pernheden
    Turkish/Türkçe: Enis Özsaruhan
    Ukrainian/Українська: Yurii Zamotailo
    Vietnamese/Tiếng Việt: Le Tien Dat Nguyen, Nguyên Hùng Lâm

  8. On 9/4/2021 at 1:17 PM, The0wner said:

    Hi All,

    Menu 8 v6.0.0.2

    Does No Work In Windows Well

    Keeps Being Over Written By Windows Own One

    Have To Keep Loading Start Menu Again

    The0wner.

    Hi dear,

    Are you running Win 11?

    Thanks,

  9. Hello,

    Thanks for your feedback.

    To look into the issue, please give us the related message:

    Normally, you can not backup a file or folder when it is under protection by Protected Folder. Do you mean that you can still backup  a file or folder under protection?

    Or do you mean that you backup a file and then you added the original file/folder to Protected Folder for protection. But you can still access the backup file/folder?

    If you backup it first, then you can access the backup file if you just added the original file/folder to Protected Folder.

    Looking forward to hearing from you.

  10. Hello sallamarca,

    Sincerely sorry to hear that.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN. Almost all IObit products are recommending this app, so if you have several IObit programs, you may get the popups more than one time.

    If you do not want it, please just click "X" at the top right concern to refuse it.

    I have forwarded your concern to our product team and market team again. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

     

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