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Everything posted by MaguirreA

  1. Señores Iobit El 27 de julio adquirí la licencia del producto sin que a la fecha me llegue e-mail con la licencia del producto adquirido. HE insistido por todos los canales que da soporte en linea (reenviar código, asistencia, etc,) sin tener resultados. Hace unos días envie un correo directamente a uds no teniendo respuesta. Envie el comprobante de la transacción junto con los datos solicitados para verificación de la compra. Han pasado 10 días sin tener respuesta. Tampoco puedo solicitar reembolso ya que no cuento con la información del producto (numero de serie, etc). Favor si me pueden enviar la licencia (e-mail: Address removed) y con copia a mi otro correo Address removed On July 27, I acquired the license of the product without to date e-mail me with the license of the purchased product. I have insisted on all channels that support online (forward code, assistance, etc,) without results. A few days ago I sent an email directly to you with no response. Send the transaction receipt along with the requested information to verify the purchase. 10 days have passed without a response. Nor can I request a refund since I do not have the product information (serial number, etc). Please if you can send me the license (e-mail: Address removed) and with a copy to my other email, Address removed If you want assistance, it is important that you comply with the rules of the Forum. All posts must be in English ( I have translated for you this time) and you cannot show your email address in public. You should send a PM (Private Message) to Cicely, giving her the details and referencing this post. However, I must be honest with you, and say that support from Iobit on this Forum is almost non-existent, so you may not get a reply. Let me know how you get on and I will try to assist you further,
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