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  • -OS -Security_Software -IObit_Software +Computer_Details
    Win 10 19041.630
    Comodo Antivirus
    Iobit uninstaller 9 Free
    Advanced SystemCare 13.7 Free

    i7 6700K
    MSI Z170A Gaming PRO (ms-7984)
    32GB DDR4-2666
    GeForce GTZ970


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Juvator's Achievements


Newbie (1/14)



  1. Ah I see, I apologize for assuming, I can see this is a point of returning frustration for you guys. As for your suggested fixes, due to the holidays I've not yet had time to sit down and look into it. I need my head to be clear to be able to focus on troubleshooting as it usually frustrates me to no end. But yeah I'm clear, the website seems very useful and I've already found some other helpful software there.
  2. hmm so your own website, this one - > https://www.iobit.com/en/update/isu/?name=su&ver= Is fake or untrustworthy then? because this is what you have everyone go to when the software tells you there's an update. I just find this very confusing, why not lead people to majorgeeks then?
  3. Yeah I did and I still get the same error. The installer is the exact same file as I got from where I downloaded it from previously which is where you get lead to by iobit when it says there's an update. But that place was not majorgeeks that's true but why would the software itself lead you to a bad source? Error ->https://imgur.com/RTLdv0L Proof of where I downloaded it ->https://imgur.com/a/f2OIEYj Windows protection is off -> https://imgur.com/l9xCVBV Windows Fire wall is off -> https://imgur.com/cZDdEdS Antivirus Comodo is off -> https://imgur.com/yeS47gK It will just hang on 99% and if I hit ignore then the program acts like it's installed but it's not. The shortcut leads to nowhere and the program is nowhere to be found. This happens for both Iobit uninstaller and advanced system care.
  4. Hmm can't remember I've had these installers on my computer for a few weeks now. It took weeks to get access to this forum so I can't remember. But I'm pretty sure I got redirected to wherever I downloaded it from by the Update prompt I got that there was a new version available so I have to assume that's legit. So it's the same place I've been downloading them from for years. My Comodo antivirus program was completely disabled and so were all my windows protection funtionalities.
  5. https://imgur.com/M6w6QMy This goes for Iobit advanced systemcare as well :( I downloaded the most recent installers and they uninstalled the program and then go on to give the error shown in the screenshot. Now I don't have the software anymore AND I cannot install it anymore :S Retrying doesn't work and if I ignore I get an endless slew of errors when I try to use the program. And I get this same error on several stages of the installation process. I never had any of these issues before with your software. It's very sad because I love your products but now it's become completely unusable. What's interesting as well is that it happens for both softwares, why would this be?
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