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Posts posted by lewisbert103

  1. Follow these steps to convert PST files to Office 365 manually


    Export to a PST File

    Go to the Control Panel and click Mail (Microsoft Outlook 2016) (32-bit).

    On the Mail Setup dialog box, click the Show Profiles… button.

    On the Mail dialog box, click the drag-down arrow under Always use this profile option. Select Outlook, and click Apply > OK.

    Now launch Microsoft Outlook on your system. On the taskbar, click the File tab > Open & Export > Import/Export.

    On the Import and Export Wizard, select Export to a file. Click Next to continue the process.

    On the Export to a File dialog box, select Outlook Data File (.pst). Click Next to continue the process.

    On the Export Outlook Data File dialog box, you can either select the entire PST file or any specific mailbox folder. Click Next to continue the process.

    Click the Browse… button to define a location where you want to create this new PST file. Name this file and click OK to save it.

    Now select the option whether you want to avoid duplicate items or not. Finally, click Finish.

    Now close Microsoft Outlook. Again, go back to the Control Panel and click Mail Microsoft Outlook 2016 (32-bit). On the Mail Setup dialog box, click the Show Profiles… button. On the Mail dialog box, click the drag-down arrow under Always use this profile option. Select Outlook 365 Email, and click Apply > OK.


    Import PST to Office 365

    First, launch Microsoft Outlook on your system. On the taskbar, click the File tab > Open & Export > Import/Export.

    On the Import and Export Wizard, select Import from another program or file. Click Next to continue the process.

    On the Import a File dialog box, select Outlook Data File (.pst). Click Next to continue the process.

    On the Import Outlook Data File dialog box, click the Browse… button to locate the PST file you want to import. Select the PST file, and click Open.

    Now select the option Do not import duplicates, and click Next to continue the process. Finally, click Finish.


    I hope this information is helpful!


    All IObit Products for Windows, Mac & Andriod Devices - IObit

  2. Following are some different methods to convert OST to PST manually


    Method 1: Import/ Export Method

    Launch the MS Outlook program on your system.


    Go to the File tab.


    Select the Import/Export option.


    Click on Export to a file


    Hit the Next button


    Now select Personal file folder (.pst)


    Click on the Next button.


    Go to parent root and click on Include Subfolders.


    Browse to define the path to the resultant file.


    Method 2: Drag and Drop

    Users here need to create a new PST file and then select all the OST mailbox data that they want to export to Outlook PST and drag and drop them in the newly created PST file.


    Open MS Outlook program.


    Create a new PST file in the Outlook.


    Select all the OST mailbox data to convert them to PST file format and then copy and paste all of them in the newly created PST file.


    I hope this helps!

    Lewis Bert



  3. The manual Lotus Notes migration process has four steps:

    NSF database files backup for Lotus Notes

    Creation of new user mailboxes in Office 365

    Configuration of IMAP connections (TCP/IP ports) for the user accounts

    Synchronize emails from Lotus Notes to Office 365 via an IMAP connection


    Begin the migration process by following the steps below:


    Perform a Lotus Notes Backup

    During migration, there are chances of things going wrong, so it makes sense to back up the data in your IBM Lotus Notes by backing up the NSF database files containing the information about users’ mailboxes. Backups are important because they provide a restore point (of sorts) that you can use if your migration process fails and the NSF files are corrupted.


    Create Mailboxes for Users on Office 365

    You need to create a new mailbox for each user account that you are planning to migrate from Lotus Notes to Office 365. For the ease of cross-verification, ensure that all the details are the same between the Office 365 user profile and their Lotus Notes email client profiles.


    Enable the IMAP Ports for Users

    The IBM Lotus Notes to Office 365 manual migration takes place through the IMAP protocol, so you need to enable the TCP/IP ports for all users whose mailboxes are to be migrated to Office 365. To do this, follow the steps given:


    Navigate to the ‘Domino Administrator’ tab in your Lotus Notes

    Click on the ‘Configuration’ tab in ‘Domino Administrator’

    Choose the appropriate Server file (or document)

    Go to ‘Ports’ tab, then ‘Internet Ports’ and then ‘Mail’

    Change the ‘TCP/IP Port Value Status’ to ‘Enabled’ for the Mail (IMAP) settings (leave the default TCP/IP port number value to ‘143’ as that seems to correspond with the IBM Domino server)

    Click ‘Save’ to apply the changes

    Establish a Connection with the IMAP Connector

    With the TCP/IP ports of users’ accounts enabled, it should now be easy to establish a connection through the IMAP connector present in the IBM Lotus Notes email client. You can now directly synchronize your Lotus Notes email data to Office 365 once the connection has been successfully established. Depending on the amount of data you are migrating, the process may take longer.

    Once the process completes, your Office 365 migration process is complete. Learn more about different Office 365 migration in detail at


    I hope this is helpful!


    All IObit Products for Windows, Mac & Andriod Devices - IObit

  4. In Windows 8, Microsoft has redesigned chkdsk utility – the tool for detecting and fixing disk corruption. In Windows 8, Microsoft introduced a file system called ReFS, which does not require an offline chkdsk to repair corruptions – as it follows a different model for resiliency and hence does not need to run the traditional chkdsk utility.

    The disk is periodically checked for file system errors, bad sectors, lost clusters, etc., during Automatic Maintenance and you now no longer need to really go and run it. In fact, Windows 8 now even exposes the state of the file-system and disk via the Action Center or under the Drive properties in File Explorer. If potential errors are found, you will be informed about it. You can continue to use the computer, while the scan is carried out in the background. If errors are found, you may be prompted via a notification to restart your computer.


    To begin the scan, right-click on the Drive which you wish to check and select Properties. Next, click on Tools tab and under Error-checking, click on the Check button. This option will check the drive for file system errors.

    If the system detects that there are errors, you will be asked to check the disk. If no errors are found, you will see a message – You don’t need to scan this drive. You can, nevertheless, choose to check the drive. Click on Scan drive to do so.

    The scanning starts. I found that the process ran quite fast and the scanning was over in less than 5 minutes.

    If errors are found, you will see the following message:

    Restart your computer to repair the file system. You can restart right away or schedule the error fixing on next restart.

    To run Check Disk on your System Drive ©, using the command line, type the following and hit Enter:

    chkdsk /f C:

    If required, restart your computer.


    I hope this is helpful!

    Lewis Bert

  5. On Windows 10, a Blue Screen of Death (BSoD) — also known as "blue screen," "stop error," or "system crash" — will always happen after a critical error occurs, which the system is not able to handle and resolve automatically.

    When upgrading to a new version of Windows 10, you may see blue screen errors, which can happen for many reasons. It could be a result of a compatibility problem with an old program or security software. Or it could be because of corrupted files in the current installation or damaged installation media — to name a few.

    Usually, when an error occurs, the setup will revert the changes to the previous installation without reason.

    In the case that you are dealing with errors during the installation of Windows 10, uninstalling non-essential apps, clearing out corrupt downloads, disconnecting non-essential peripherals, or even performing a clean install of the OS may resolve the issue.

    Uninstall incompatible app

    To uninstall an app that may be conflicting with the installation of windows 10, use these steps:


    Open Settings.

    Click on Apps.

    Click on Apps & features.

    Select the app that may be causing issues and click the Uninstall button.

    Click the Uninstall button again.


    Redownload installation files

    Sometimes, if you're using Windows Update to upgrade the system, you may see a Blue Screen of Death when one or multiple installation files have been damaged during the download process. In this case, you can use the Settings app to clear the previous files allowing Windows Update to redownload the files.

    To allow Windows Update to redownload the upgrade files, use these steps:


    Open Settings.

    Click on System.

    Click on Storage.

    Under the local disk section, click the Temporary files item.

    Clear the preselected options.

    Check the Temporary Windows installation files option.

    Click the Remove files button.

    After you complete the steps, open the Windows Update settings and try to upgrade one more time.


    I hope this will be helpful to resolve your issue!

    Lewis Bert

  6. Ransomware is a form of malware that encrypts a victim's files. The attacker then demands a ransom from the victim to restore access to the data upon payment.

    There are a number of vectors ransomware can take to access a computer. One of the most common delivery systems is phishing spam — attachments that come to the victim in an email, masquerading as a file they should trust. Once they're downloaded and opened, they can take over the victim's computer, especially if they have built-in social engineering tools that trick users into allowing administrative access. Some other, more aggressive forms of ransomware, like NotPetya, exploit security holes to infect computers without needing to trick users.


    There are a number of defensive steps you can take to prevent ransomware infection. These steps are a of course good security practices in general, so following them improves your defenses from all sorts of attacks:

    Keep your operating system patched and up-to-date to ensure you have fewer vulnerabilities to exploit.

    Don't install software or give it administrative privileges unless you know exactly what it is and what it does.

    Install antivirus software, which detects malicious programs like ransomware as they arrive, and whitelisting software, which prevents unauthorized applications from executing in the first place.

    And, of course, back up your files, frequently and automatically! That won't stop a malware attack, but it can make the damage caused by one much less significant.


    I hope this is helpful


    All IObit Products for Windows, Mac & Andriod Devices - IObit

  7. Try this to disable the Add-ins in Outlook 2013

    File-> Options-> section Add-ins.

    At the “Manage� dropdown list at the bottom select which type of add-ins you would like to enable/disable.

    Press “Go…� and make the changes.

    For some add-ins you’ll need to restart Outlook for changes to take effect.


    Let me know if this works for you!

    Lewis Bert

  8. Error code 0xc0000142 is an error code which affects Windows 10 users. It often occurs when users attempt to run Windows applications. The message in the application error box allows users to recognize the error as it states that “the application was unable to start correctly (0xc0000142).� Common symptoms of this error code include the following:


    Inability to start applications

    Inability to completely run Windows applications

    Appearance of error code 0xc0000142 message box

    Method One: Perform a Clean Boot

    A clean boot is one of the most basic procedures you can run to solve a Windows-based error code of this nature. It works by identifying whether or not conflict among startup programs is preventing Windows application from running properly. This occurs through a clean boot process involving Windows using a minimal set of drivers and startup programs when you reboot.


    Here is what you’ll need to do:


    Step one: Go to Start and type msconfig

    Step two: Right click and select System Configuration

    Step three: Select Service tab and click Hide all Microsoft Services then click Disable all.

    Step four: Click Startup tab within the System Configuration dialog box.

    Step five: Select Open Task Manager

    Step six: Within the Startup tab of Task Manager, select Disable for each Startup item, then close Task Manager.

    Step seven: Click OK on the Startup tab of System Configuration.

    Step eight: Restart your computer.


    Method Two: Run a System File Checker Scan

    System File Checker (SFC) is a utility tool built into the Windows 10 operating system, as well as other versions of Windows, to detect and repair corrupted system files. Since corrupted system files can result in error code 0xc0000142, run this tool by following the steps below:


    Step one: Go to Start and type Command Prompt or CMD.

    Step two: Right click and select Administrator

    Step three: Check for and repair corrupted system files. Simply type sfc /scannow. (Be sure to place a space between “sfc� and “/scannow�).


    I hope this two methods will be helpful to resolve your issues regarding this error.

    Lewis Bert

  9. To enable or disable network adapters using Control Panel

    On Windows 10, you can use Control Panel to quickly disable and then enable your network adapters as necessary.


    Enabling adapter


    To enable a network adapter using Control Panel, use these steps:

    Open Settings.

    Click on Network & Security.

    Click on Status.

    Click on Change adapter options.

    Right-click the network adapter, and select the Enable option.


    I hope this helps!

    Lewis Bert


  10. Follow these steps to download Microsoft Office 2019 Professional Plus

    Go to Microsoft official website and select Download.

    Select the arrow next to the Save As option.

    Create a new folder and save the file to this folder. (The name of the folder is irrelevant. For instance, create a folder on your Desktop named "Office"

    Double click the .EXE file (or select Run, if the dialog box is still open). If asked, select Yes.

    A pop up window will display the Microsoft Software License Terms. Check the box and select

    Open your browser and go to config.office.com

    Under Create a new configuration, select Create.

    Under Products and releases, select 64-bit.

    Then, select the product or app that you want to deploy and select Next.

    Choose your Language and then select Next.

    Under Installation options, select the options that match your needs (or do nothing) and select Next.

    Under Update and Upgrade, select the options that match your needs

    Select the Multiple Activation Key (MAK) option. Enter the volume license key specific to the software, move the Autoactivate slider to On, and then select Next.

    Enter your name or the name of your company or organization and then select Next.

    Under Application preferences, select Finish.

    Under Application preferences, select Finish.

    Select Export in the upper-right corner of the page.

    In the File Name text box, type "Configuration" (if it does not already show this) and then select Save as to save it to the folder you created.

    Open an elevated Command Prompt. (Select the Windows button, type "CMD", right-click Command Prompt, and select Run as administrator.

    Type "cd "(c+d+space bar). Copy the file path of the location where you downloaded the file and paste it in the command prompt window.

    Select Enter. The Command Prompt Line is now updated to the location where the files were downloaded:

    Copy and paste the following command in the Command Prompt window and select Enter:

    Setup /configure configuration.xml

    The Office installation will start.


    I hope this information will be helpful to download Microsoft Office 2019 Professional Plus.

    Lewis Bert

  11. Try this method if DNS stopped working in your Windows

    Open Network Connections. You can do that by pressing Windows Key + X on your keyboard and choosing Network Connections option.

    Locate your network connection, right-click it and choose Properties from the menu.

    When Properties window opens, select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.

    Now select Use the following DNS server addresses option.

    As Preferred DNS server enter As for Alternate DNS server, you need to enter If you want, you can also use as Preferred and as Alternate DNS server.

    After you’re done, click OK to save changes.

    After changing the DNS server, check if the problem is resolved.

    Keep in mind that changing your DNS server might make your Internet connection a bit slower depending on your location, so you might want to experiment with different servers.


    Let me know if this works for you or not!



    All IObit Products for Windows, Mac & Andriod Devices - IObit

  12. Support for Windows 7 ended on January 14, 2020. Even though Windows 7 is no longer supported, we’ve decided to continue to provide you with security updates for Microsoft 365 for the next 3 years, until January 2023. We’re doing this to give you additional time to make the transition from running Microsoft 365 on devices running Windows 7 to a supported operating system, such as Windows 10. But, during that time, as long as the device is still running Windows 7, Microsoft 365 won’t receive any new features updates.

    That may be the reason the Office 365 is crashing in your system. You can upgrade your system to the latest version of Windows.

    I hope this helps!

    Lewis Bert

    All IObit Products for Windows, Mac & Andriod Devices - IObit

  13. When you try to create an online bank account in QuickBooks Desktop, the following error appears:

    An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again.

    This may happen if the Financial Institution Directory (FIDIR) is not updated to include your bank information or it is not stored in the recommended location.


    Solution 1: Update QuickBooks to the latest release


    Make sure your QuickBooks Desktop is up to date.


    Solution 2: Update the Financial Institution directory to the most recent version


    Go to C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist

    Look for the fidir.txt file and change its name to fidir.old.

    Right-click the link to your version of QuickBooks to get the latest file and from the pop-up menu, choose Save Target As/Save Link As.

    The "Save As" window displays. Select your Desktop as the file location and select Save.

    (Optional) If the Download complete window displays, select the Close button.

    Copy the downloaded fidir.txt file to the correct filist folder:

    Right-click the fidir.txt file on your desktop and select Copy.

    On your keyboard, press Windows+ E to open the Computer window.

    Go to the filist folder:C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist

    Right-click inside the filist folder and select Paste. The fidir.txt file you copied from the desktop will appear in the folder.

    Open QuickBooks Desktop and set up the account.


    Solution 3: Repair QuickBooks


    On your keyboard, press Windows + E. (In Windows 8, select the Computer tab).

    Select Uninstall or change a program.

    Select QuickBooks, then Uninstall/Change.

    In the QuickBooks installation window.

    Select Next, then select Repair .

    Select Next > Repair > Finish.


    I hope all these different solutions will be useful in resolving issues regarding Error OLSU-1024

    Lewis Bert


  14. QuickBooks Error 1603 occurs when you’re opening or installing QuickBooks desktop on your computer. Error code 1603 occurs when QuickBooks needs some component to run but they’re unavailable because of Windows or QuickBooks backend damaged or corrupted files issue.

    Causes for QuickBooks error code 1603


    1. Problem with Microsoft .NET Framework

    2. Microsoft MSXML and C++ files are damaged

    3. Windows issue

    4. Improper QuickBooks installation


    3 Simple Steps to fix QuickBooks Error 1603

    STEP 1: Download and Install QuickBooks Tools Hub

    Make sure to close QuickBooks desktop

    Download QuickBooks Tools Hub and go to your download by pressing CTRL+J

    Under your downloads list click on QuickBooksToolsHub.exe

    Click Yes to allow this app to make changes

    Now click on Next to install it and then click Yes again for accepting the license agreement

    Click on Next and then Install (It may take some time)

    Once the installation is complete click on Finish

    Step 2: QuickBooks Install Diagnostic Tool

    Now open QuickBooks Tool Hub (Icon will be available on your desktop)

    Go to the Installation Issues tab and click on the QuickBooks Install Diagnostic Tool

    It may take some time to configure…

    Once it’s configured, click on Yes to accept the license agreement

    Click Proceed to start repairs on your QuickBooks desktop components.

    Once completed, restart your computer.

    Step 3: Update Windows

    1. Make a right-click on the Start button and select Settings

    2. Click on Update & Security

    3. Select Windows Update section

    4. Click on Check for Updates

    5. If updates are available to download it’ll start installing it automatically

    6. Restart your computer now



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