Al Yarrington

I've received email reminders about needing to renew our licenses for our iobit products(multiple), but my wife is pretty adamant about us not having the $ atm...I'm permanently disabled from strokes(childhood brain tumor survivor) and can't work, let alone even drive. How can I get in touch with iobit to deal with the licensing issue? My wife gave me a credit card I can use to renew them...

Literally hours later, I got it working (I tried explicitly giving her user full permissions to its folder, but that still didn't work. What eventually worked was: 1)Fully uninstalling it(including the checkboxes to remove the 'optional' things. 2)Sign on as admin and make her user an administrator 3)Reboot, login as her, then Install the program while still logged on as her. 4)reboot, login as my admin user, change her user back to a std user, reboot and login with her user.. 5)voila! Can you say "bug" in the program in 'windows 11'? 🙂

Scannan, thanks for replying. If I read those posts correctly, though, they're referring to creating shortcut icons, not so much about the program(monitor) not running, whatsoever for non-admin users. Unless, is the point that there are other permissions that weren't created when I installed it? Thx. again!

Hey, all....I need a little advice asap on this pc I'm setting up for my wife for Christmas. 🙂 Specifically, it's a Dell laptop(can provide more details if requested) running Windows 11. I've been using ASC(free) for many years on our computers at home, and I'm a disabled(from strokes) I.T. pro, so I should be able to follow even complex constructions 🙂 Anyway, I've got both my wife's account(std. user in windows) and my own admin account on here. When I login with my admin acct., the monitor (at the top riight corner of the screen) appears fine. But when logged on as my wife, it won't run. Even when I try to run it by launching monitor.exe in the program files x86 folder, and even when I try to run it with my admin user's privileges. What am I missing here? I'm really trying to get this all setup in time for it to be ready to give her on Christmas(in 2 days), so PLEASE HELP! 🙂 Thanks much! -Al

I've been using iobit uninstaller(free) for many years now on my win10 pc and have grown to 'rely' on it/'habitually use it'. Just recently, however(like during the past month or so), that 'powerful uninstall' option no longer appears in my add/remove programs. Just today, I tried removing, redownloading and reinstalling it, followed by immediately rebooting(prob unnecessary, but did it anyway), and I still don't get that "powerful uninstall" option in the 'Programs and Features' applet in Control Panel(see 'attached' screenshot showing IO.U is installed, today's date for the install, but no 'powerful uninstall' option anymore. I tried looking in options for iobit uninstaller, but nothing looked off. Any ideas? Thanks!

I'm having a very similar problem all of a sudden with my iobit apps, including ASC, and my laptop runs at 3840x2160(native) resolution. I tried following the link provided to the user above, but the link ofc no longer works. Please provide a fix I can use - we have several pc's that use iobit apps I will likely need to 'patch'.... Thank you!

forgot to attach this to that post - here's what I see in sm10 - no link for additional icons....... Tks! -Al

Thank you very much for replying! I did try what you suggest and it looks like that applies to Start-Menu8, though, or am I missing what you're saying? I'm using StartMenu10, mainly because it offers the option to install the "free" version, and I'm disabled, living on disability, and can't afford to spend money on it, even though it's pretty low-cost.... Are you suggesting I do something I'm not understanding? Again, my apologies..... 🙂

I know this is a start menu 8 forum, but I couldn't find one for sm10, which I moved to recently because it offers to install the free version right away(sm8 only did it, in my experience, when you start to uninstall it, but then not every/any time in my experience, and I needed to do it on several computers in my house(all run win10). I generally like sm10, tbh, but I hate how the start button is so small and I haven't found a way(setting,etc.) to make it larger. Has anyone been able to do this? If so, please tell me how. And, incidentally, I'm an i.t. pro(disabled, unfortunately, now,but I should still be able to follow technical instructions well) It's technically usable, but I'd just like to make it a bit bigger 🙂 Thanks in advance for any help you can provide!

Just saw this a few minutes ago....thanks for the tip! 🙂

I recently setup sm8 on my own pc and it wasn't until I went to uninstall it that it offered me the free,more limited(?) version. Is there any way to download and start with that free version/license, so I can install it on a client's pc and they won't have to deal with it themselves? (I'm a (unfortunately)disabled it-pro and I'm providing complementary tech support/help to friends and family...) Thanks much in advance! -Al