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Klara Cheesed Off

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  1. I also went to the Lenovo site for a replacement driver. There is none, BECAUSE the problem is caused by DB 8´s deletion of the device. When the Lenovo bot looks for devices, it does not see the touchpad, and thus does not suggest a new driver. When I look at windows list of devices, there is a little yellow triangle flagging distress. No I have not done a system restore, and nor should one be necessary. I have used DB (earlier versions and different machines), but have never had this catastrophe. I notice that this moderator blames 1 the idiot user 2 Lenovo. This attitude is not helpful. If I were to reflect the same tone, I wd say that this moderator " conspicuously failed the customer service training course, and needs to repeat it" before s/he further tarnishes the formerly good name of Iobit. If I pay Lenovo to fix this problem, caused 100% by IOBIT software, is Iobit going to refund me their fee? I have contacted Iobit, to no effect and uninstalled this PAID software Driver Booster Software PRO 8
  2. I have the IDENTICAL problem. Lenovo Yoga 7 ideapad was working fine. I recently bought ASC Pro. I used the general scan option. It reported that there were some outdated drivers, please run Driver Booster. I ran DB Pro 8. After that the touchpad not merely stopped working but was removed from the list of devices on the machine. Now what? I have contacted IOBIT, as this was a paid Pro bundle. Big FAT SILENCE.
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