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DBRose

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Posts posted by DBRose

  1. OK finally some progress.  I rebooted, disabled Norton and then tried running uninstaller.  It did come up with the original message about unins000.msg but then it continued and did uninstall Driver Booster.  I really don't understand why these issues happened, but now the issue seems to be resolved.

    Thanks again for your quick replies and advice.  It really was very much appreciated  🙂

  2. 5 minutes ago, Scannan said:

    That is not Controlled Folder Access....that is Windows Security main page.

    On that page...click on Virus & Threat Protection....then scroll down to the bottom of that page to...Ransomare Protection....and

    click on Manage Ransomware Protection.....that will open Controlled Folder Accesss.

    OK I understand.  Actually the first message when I type Controlled folder access it says page not available.  Your IT adminstrator has limited access to some areas which is strange because I'm the only user and that should be admin level

  3. 8 minutes ago, Scannan said:

    The only thing that can cause this, is either Norton or Controlled Folder Access.

    One of them is removing/blocking the file. Maybe Norton is not fully disabled.

     

    Well I did a right-click on Norton and selected disable auto protect and selected the option to stay like that until rebooted.

    Which option on Controlled Folder Access is to view the Block history?  That isn't on the main page

  4. Controlled folder access has green ticks on everything with no action needed.

    Also I have looked at Norton but being honest I don't know what to look for.

    I can't uninstall DB with Windows Add or Remove programs because it always displayed the unins000.msg  missing 

    I'll look for the uninstalled from the Majorgeeks site

  5. Thanks for your very fast reply.  You mention windows controlled folder access.  I have never used that, but I assume you use that if you don't have other antivirus software.  I'm using Norton'

    When I said Driver Booster isn't working I should have said that message says "The code execution cannot proceed bcause madExcept_.bpl was not found.  Reinstalling the program may fix this problem.

    Same message for rtl120.bpl and madBasic_bpl

    What I would like to do is completely uninstall and then reinstall.

  6. Driver Booster isn't working and I can't uninstall.  I keep getting a message:

     

    Messages file:  C:\Program files (*x86)\Iobit\Driver Booster\9.2.0\unins000.msg Please correct the problem or obtain a new copy of the program.

    I tried to uninstall.  I also downloaded Driver booster again, but it won't install, so now I don't know what to do.

    Any advice will be appreciated.

    Thanks

    David

    Screenshot 2022-05-11 134456.png

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