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Jim A.

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  1. Even though this post is going way back to 2015, I have to repeat it word for word. I have used IObit almost since they started back around 2005. I have been very happy with them. The products I tried all did what they claimed. Several I happily purchased the PRO version and along the way, promoted IObit to people. Then about two and half years ago I decided to try IObit's AMC (Advanced Mobile Care) for my cellphone. I used the free version for awhile and then figured I would purchase the PRO version. That went fine until it was time to renew this year. Then I might have gone to the trash bin myself. It would not accept my renewal no matter what I did nor how many days I attempted on figuring that maybe the company was having maintenance issues. It also kept on telling me that I already had PRO if I attempted on getting it downloaded new, but never allowed it to remain. It would at times work, then when I used it or rebooted my phone, it just disappeared again giving me only the free version. It took I believe about a week of constant attempts to get someone from IObit to reply to me, something that in the past never happened before as they always got back to me within one day's time. I went through IObit's website on both my computer and its feedback through my phone, to no avail. Anyway, I now am having a worse problem as the other day the program disappeared from my phone. I did manage to get it back by going to Google Play Store, but it also told me that I already had PRO. Now to try to get it to connect with IObit is like turning my phone off entirely. In other words, it will not connect, although it did a few times in the now several days of attempts to get my already paid-for service back onto my phone. It gave me PRO, but as soon as I attempt to use it, it immediately goes back to the free version. I am quite disappointed with this product as the party I am replying to in this posting has said. It is making me feel that the computer versions I have already purchased will be eventually doing the same. Already one product for my computer has expired and I refuse to renew it for this very reason. I guess IObit has become too big for themselves or maybe they have been bought out by a big corporation that does not give a darn about its customers any longer. In the meantime I will continue to attempt to get in touch with IObit. I guess when this renewal I am now paid up with until 2022, I will not be renewing it as it presently goes. Posted September 18, 2021/Saturday
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