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adm1945

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  1. Hi, just as a matter of interest, how are you meant to instal a piece of software, your debug tool, onto a Blue Screen laptop that will not give access to anything!!! I get the impression this is a stock answer as Iobit don't have a solution. Drive Booster seems to be a very dangerous piece of software. I used it without problems, until now, since it first came out. It works on my Windows 11 desktop, but Blue Screen on a Microsoft Surface Pro 8. It totally trashed it and it had to be returned to Microsoft, absolutely no way could your answer, 'run the debug tool' would work. That was a year ago and still no fix. Until 2022 it worked fine on all my family computers, Win 10 - 11 including a Surface Pro 6. From early 2022 it caused my Surface Pro 8 to blue screen. Is it the Surface Pro or Iobit - I think Iobit as it runs flawlessly all other programs.
  2. Hi, just as a matter of interest, how are you meant to instal a piece of software, your debug tool, onto a Blue Screen laptop that will not give access to anything!!! I get the impression this is a stock answer as Iobit don't have a solution. Drive Booster seems to be a very dangerous piece of software. I used it without problems, until now, since it first came out. It works on my Windows 11 desktop, but Blue Screen on a Microsoft Surface Pro 8. It totally trashed it and it had to be returned to Microsoft, absolutely no way could your answer, 'run the debug tool' would work. That was a year ago and still no fix.
  3. Drive Booster seems to be a very dangerous piece of software. I have used it without problems, until now, since it first came out. It works on my Windows 11 PC, but Blue Screen on a Microsoft Surface Pro 8. It totally trashed it and it had to be returned to Microsoft, who replaced it without question. I tried a second time and again a Blue Screen, fortunately I had made a system USB that reinstalled the OS. Contacting Iobit was a total waste of time, just asked me to instal a piece of software and send them the results. How they expected me to do that when the unit would not allow access to anything, as I explained to them, was as bad as asking me to check their website from a non working computer..
  4. The program works on my PC - will not work on Surface Pro 8, reported this error early in 2022. Reply was to run a debug tool, What Iobit staff don't remember is that in some cases, a computer cannot be restarted from a Blue screen and has to be done by reloading the original software. I did this and ran the debug tool and never had a reply from Iobit. Gave up, stopped using it. If anyone reading this does find the problem with this software causing a Blue screen on the Surface Pro 8, I would like to know.
  5. I hope you sorted the problem. I have the same problem, and it is caused by a program called Restoro, it deletes one file that it thinks is a PUP. Restoro told me to put their program in Uninstallers exclusion list. I don't know where that is.
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