mercury168

These are what I have done. I have downloaded the latest driver from the support site and there is still no audio. You can see my driver here and that it is said to be working and the audio statu on the lower right: https://snipboard.io/F4VOKE.jpg Here is my audio controller test result https://snipboard.io/ABzDZl.jpg Here is the sound settings https://snipboard.io/iPMG90.jpg so it appears my mic isnt working as well when i just had a zoom call on my laptop. Here is the sound troubleshooter https://snipboard.io/jtHOEe.jpg still no sound after a restart Here is my automatic update results from lenovo support https://snipboard.io/rB6Cfl.jpg I was able to watch movies and listen to music and now nothing. I am still under warranty. I am very very annoyed. Really need help. Hoping to resolve this soonest without going to a service center or a format. Thanks

I have new laptop and have tested everything to be working. I downloaded some software and driver booster 9. Was watching some youtube videos and then scanned with driver booster. I then lost my audio. i tried the audio fix button and it doesnt work. Went to device manager to update the driver and still no audio. on my lower right speaker icon "No audio device is installed". How very annoying. I hope that driver booster did not screw up my audio just so i can buy the pro! Please someone help me fix this please. Thanks