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Steven Smith

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  1. It would seem you are not best suited to volunteering or freely giving support , you don't have a shred of empathy for anyone but yourself . Why tell me about misbehaving on the forum ? I must have read it the wrong way , you must have been talking about someone else lol. I have to ask you to keep away from helping me as it causes me so much stress ! so go 'help someone else' I've had enough of your kind of volunteering.
  2. You have a lovely bedside manner! Did you not threaten to ban me for asking for help ? . Your job is to sort out peoples problems when using Systemcare , not make silly comments about someone you know nothing at all about so button it. What did I make up ?
  3. Ill Mannered eigh, Well Scannon you can keep your sarcastic remarks to yourself . So their is a problem & it took numerous posts to get the the nub of the problem. As far as I am concerned I am done with Systemcare ,you have threatened to ignore me after alerting you of a problem within two to three weeks of paying good money . I expect a refund as I will not be using 16pro & go somewhere that I am supported properly & treated with respect . I have filled in the refund form & expect it to be honoured .
  4. Well I didn't know you were my boss, as I said I am not a computer buff > I'm 70 years ols & thought 16pro could look after itself ,my mistake. As for browsers I use Edge & Google . So I am past caring now & I will sort out the only way i know how.
  5. Hi There, I bought Systemcare 16 pro thinking it would at least do the basics ! I am not a computer genius so it's no good telling me to do this & then check that etc etc ,if you guys cannot sort me out then I will reluctantly have to reject & ask for my money back Surely.It's not to much to sort this out ?? when 16 pro tells me I have privacy traces & even list them & also tells me It cannot remove them because my browser is still open when it clearly is not ! Maybe you can tell me how to close a closed browser to the satisfaction of 16 pro !
  6. It seems Systemcare people are not interested in my problems . Be wary ,I wasted good money & it cant even remove privacy traces ! I wont get scammed again.
  7. My computer will not download your file as it is not 'Safe'' I'm sad to say i'd rather remove Systemcare & have my money back
  8. My system now runs slower, I cant clean privacy traces cos the system keeps telling me my browser is open when it isnt , also sometimes the computer wont close down . Disappointed !
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