My computer repair company really f up my pc HELP Please

Merlin9 · July 9, 2012

Advanced SystemCare Diagnose Report v1.0

Date: 2012/07/08 20:03:55

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01 - Operating System

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0101 - Operating System : Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.120504-1619)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : Phoenix - AwardBIOS v6.00PG

0104 - Processor : Intel® Pentium® 4 CPU 2.20GHz

0105 - Memory : 2046MB RAM

0107 - Page File : 779MB used, 3037MB available

0108 - Windows Dir : C:\WINDOWS

0109 - DirectX Version : DirectX 9.0c (4.09.0000.0904)

0110 - DX Setup Parameters : Not found

0114 - DxDiag Version : 5.03.2600.5512

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02 - Processor

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0201 - Caption : Intel® Pentium® 4 CPU 2.20GHz ~2192MHz

0202 - Current Clock Speed : 2192MHz

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03 - Video Adapter

----------------------------------

0301 - Card Name : Intel® 82845G/GL/GE/PE/GV Graphics Controller

0302 - Manufacturer : Intel Corporation

0303 - Chip Type : Intel® 82845G Graphics Controller

0304 - DAC Type : Internal

0305 - Device Key : Enum\PCI\VEN_8086&DEV_2562&SUBSYS_01471028&REV_03

0306 - Display Memory : 64.0 MB

0307 - AdapterRAM : 64.00 MB

0308 - Current Mode : 1280 x 1024 (32 bit) (60Hz)

0309 - Monitor Name : Plug and Play Monitor

0310 - Driver Name : ialmrnt5.dll

0311 - Driver Version : 6.14.0010.4342

0312 - Driver Language : English

0313 - DDI Version : 9 (or higher)

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 6/21/2005 17:04:48

0318 - Driver Size : 38016

0319 - VDD : n/a

0320 - Mini VDD : ialmnt5.sys

0321 - Mini VDD Date : 10/19/2005 08:59:12

0322 - Mini VDD Size : 807998

0323 - Device Identifier : {D7B78E66-6622-11CF-6E63-4D21A2C2CB35}

0324 - Vendor ID : 0x8086

0325 - Device ID : 0x2562

0326 - SubSys ID : 0x01471028

0327 - Revision ID : 0x0003

0334 - DDraw Status : Enabled

0335 - D3D Status : Enabled

0336 - AGP Status : Not Available

0337 - Notes : No problems found.

To test DirectDraw functionality, click the "Test DirectDraw" button above.

To test Direct3D functionality, click the "Test Direct3D" button above.

0338 - OpenGL : 5.1.2600.5512 (xpsp.080413-0845)

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04 - Memory

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0401 - Total Memory : 2.00 GB

0402 - Free Memory : 1.25 GB

0403 - Total Pagefile : 3.73 GB

0404 - Free Pagefile : 2.96 GB

0405 - Bank Label : Bank0/1

0406 - Speed : 266 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 1.00 GB

0405 - Bank Label : Bank2/3

0406 - Speed : 266 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 1.00 GB

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05 - Network

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0501 - Description : ADMtek AN983 10/100Mbps PCI Adapter - Packet Scheduler Miniport

0501 - Description : Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport

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06 - Motherboard

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0601 - Model : 07W080

0602 - Manufacturer : Dell Computer Corporation

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07 - Sound Device

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0701 - Description : Vinyl AC'97 Audio (WAVE)

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : PCI\VEN_8086&DEV_24C5&SUBSYS_01471028&REV_02

0705 - Manufacturer ID : 1

0706 - Product ID : 100

0707 - Type : WDM

0708 - Driver Name : vinyl97.sys

0709 - Driver Version : 6.14.0001.4200

0710 - Driver attributes : Final Retail

0711 - Date and Size : 6/27/2007 14:42:00

0713 - Driver Provider : VIA Technologies, Inc.

0714 - Min/Max Sample Rate : 4642746, 4642746

0715 - Static/Strm HW Mix Bufs : 4642746, 4642746

0716 - Static/Strm HW 3D Bufs : 4642746, 4642746

0717 - HW Memory : 4642754

0718 - Voice Management : False

0719 - EAX 2.0 Listen/Src : False, False

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : To test DirectSound functionality, click the "Test DirectSound" button above.

No problems found.

0701 - Description : Modem #0 Line Playback (emulated)

0702 - Default Sound Playback : False

0703 - Default Voice Playback : False

0705 - Manufacturer ID : 1

0706 - Product ID : 81

0707 - Type : Emulated

0714 - Min/Max Sample Rate : 4642746, 4642746

0715 - Static/Strm HW Mix Bufs : 4642746, 4642746

0716 - Static/Strm HW 3D Bufs : 4642746, 4642746

0717 - HW Memory : 4642754

0718 - Voice Management : False

0719 - EAX 2.0 Listen/Src : False, False

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : To test DirectSound functionality, click the "Test DirectSound" button above.

No problems found.

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08 - Hard Disk

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0801 - Model : IC35L030AVV207-0

0802 - Media Type : Fixed hard disk media

0803 - Size : 27.94 GB

0804 - Interface Type : Parallel ATA

0801 - Model : ST3250824A(Seagate, 250G)

0802 - Media Type : Fixed hard disk media

0803 - Size : 232.88 GB

0804 - Interface Type : Parallel ATA

0805 - Driver Date : 7-1-2001

0806 - Driver Version : 5.1.2535.0

0807 - Caption : C:\

0808 - Capacity : 232.88 GB

0809 - Free Space : 137.86 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

0807 - Caption : E:\

0808 - Capacity : 27.94 GB

0809 - Free Space : 27.87 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

0807 - Caption : Q:\

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09 - Process

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0901 - 000 Idle 0 0

0901 - 004 System 0 0 normal

0901 - 1d4 smss.exe 0 0 normal C:\WINDOWS\system32

0901 - 224 csrss.exe 61 62 normal C:\WINDOWS\system32

0901 - 23c winlogon.exe 51 14 high C:\WINDOWS\system32

0901 - 378 services.exe 4 2 normal C:\WINDOWS\system32

0901 - 384 lsass.exe 6 3 normal C:\WINDOWS\system32

0901 - 420 ASCService.exe 34 27 high C:\Program Files\IObit\Advanced SystemCare 5

0901 - 478 svchost.exe 4 1 normal C:\WINDOWS\system32

0901 - 4bc svchost.exe 4 2 normal C:\WINDOWS\system32

0901 - 518 MsMpEng.exe 4 2 normal c:\Program Files\Microsoft Security Client

0901 - 53c svchost.exe 11 46 normal C:\WINDOWS\System32

0901 - 5a0 svchost.exe 4 1 normal C:\WINDOWS\system32

0901 - 5f8 svchost.exe 4 6 normal C:\WINDOWS\system32

0901 - 6a0 spoolsv.exe 4 5 normal C:\WINDOWS\system32

0901 - 168 AppleMobileDeviceService.exe 4 1 normal C:\Program Files\Common Files\Apple\Mobile Device Support\bin

0901 - 228 mDNSResponder.exe 4 2 normal C:\Program Files\Bonjour

0901 - 330 jqs.exe 4 2 idle C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin

0901 - 498 Explorer.EXE 980 587 normal C:\WINDOWS

0901 - 524 SmartDefrag.exe 695 132 normal C:\Program Files\IObit\Smart Defrag 2

0901 - 7f0 sftvsa.exe 4 2 normal C:\Program Files\Microsoft Application Virtualization Client

0901 - 18c slserv.exe 0 0 normal C:\WINDOWS\system32

0901 - 1a0 svchost.exe 4 2 normal C:\WINDOWS\system32

0901 - 1f8 sftlist.exe 4 5 normal C:\Program Files\Microsoft Application Virtualization Client

0901 - 4ac winpatrol.exe 62 25 normal C:\Program Files\BillP Studios\WinPatrol

0901 - 4ec tasktrap.exe 25 7 normal C:\Program Files\BillP Studios\Task Catcher

0901 - 4f8 msseces.exe 145 62 normal C:\Program Files\Microsoft Security Client

0901 - 500 ipoint.exe 24 55 normal C:\Program Files\Microsoft IntelliPoint

0901 - 6e4 hkcmd.exe 11 19 normal C:\WINDOWS\system32

0901 - 5ac jusched.exe 8 2 normal C:\Program Files\Common Files\Java\Java Update

0901 - 82c iTunesHelper.exe 11 9 normal C:\Program Files\iTunes

0901 - 860 ctfmon.exe 28 12 normal C:\WINDOWS\system32

0901 - 878 GoogleUpdate.exe 11 6 below normal C:\Documents and Settings\Yes Admiral\Local Settings\Application Data\Google\Update

0901 - 898 SearchIndexer.exe 4 5 normal C:\WINDOWS\system32

0901 - 8a0 ASCTray.exe 68 27 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - b48 taskmgr.exe 123 134 high C:\WINDOWS\system32

0901 - bb4 CVHSVC.EXE 36 10 normal C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler

0901 - d08 iPodService.exe 4 4 normal C:\Program Files\iPod\bin

0901 - dc4 alg.exe 4 2 normal C:\WINDOWS\System32

0901 - e04 QuickTimePlayer.exe 140 104 normal C:\Program Files\QuickTime

0901 - fac CVH.EXE 52 18 normal C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler

0901 - abc OfficeVirt.exe 4 1 normal C:\Program Files\Common Files\microsoft shared\virtualization handler

0901 - 7b0 DfrgNtfs.exe 5 2 normal C:\WINDOWS\system32

0901 - 604 iexplore.exe 262 98 normal C:\Program Files\Internet Explorer

0901 - c2c iexplore.exe 304 101 normal C:\Program Files\Internet Explorer

0901 - ce0 ASC.exe 1676 293 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 6b4 wmiprvse.exe 7 8 normal C:\WINDOWS\system32\wbem

0901 - 344 ToolBox.exe 447 106 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - a94 Sus10_SysExplorer.exe 109 48 normal C:\Program Files\IObit\Advanced SystemCare 5

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10 - Service

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1001 - Advanced SystemCare Service 5 - [C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe]

1001 - Application Layer Gateway Service - [C:\WINDOWS\System32\alg.exe]

1001 - Apple Mobile Device - ["C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"]

1001 - Windows Audio - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Background Intelligent Transfer Service - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Bonjour Service - ["C:\Program Files\Bonjour\mDNSResponder.exe"]

1001 - Cryptographic Services - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Client Virtualization Handler - ["C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE"]

1001 - DCOM Server Process Launcher - [C:\WINDOWS\system32\svchost -k DcomLaunch]

1001 - DHCP Client - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - DNS Client - [C:\WINDOWS\system32\svchost.exe -k NetworkService]

1001 - Event Log - [C:\WINDOWS\system32\services.exe]

1001 - COM+ Event System - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Fast User Switching Compatibility - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Help and Support - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - HID Input Service - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - iPod Service - ["C:\Program Files\iPod\bin\iPodService.exe"]

1001 - Java Quick Starter - ["C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe" -service -config "C:\Program Files\Oracle\JavaFX 2.1 Runtime\lib\deploy\jqs\jqs.conf"]

1001 - Server - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Workstation - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - TCP/IP NetBIOS Helper - [C:\WINDOWS\system32\svchost.exe -k LocalService]

1001 - Microsoft Antimalware Service - ["c:\Program Files\Microsoft Security Client\MsMpEng.exe"]

1001 - Network Connections - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Network Location Awareness (NLA) - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Plug and Play - [C:\WINDOWS\system32\services.exe]

1001 - IPSEC Services - [C:\WINDOWS\system32\lsass.exe]

1001 - Protected Storage - [C:\WINDOWS\system32\lsass.exe]

1001 - Remote Access Connection Manager - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Remote Procedure Call (RPC) - [C:\WINDOWS\system32\svchost -k rpcss]

1001 - Security Accounts Manager - [C:\WINDOWS\system32\lsass.exe]

1001 - Task Scheduler - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Secondary Logon - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - System Event Notification - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Application Virtualization Client - ["C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe"]

1001 - Application Virtualization Service Agent - ["C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe"]

1001 - Windows Firewall/Internet Connection Sharing (ICS) - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - SmartLinkService - [slserv.exe]

1001 - Print Spooler - [C:\WINDOWS\system32\spoolsv.exe]

1001 - System Restore Service - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - SSDP Discovery Service - [C:\WINDOWS\system32\svchost.exe -k LocalService]

1001 - Windows Image Acquisition (WIA) - [C:\WINDOWS\system32\svchost.exe -k imgsvc]

1001 - Telephony - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Terminal Services - [C:\WINDOWS\System32\svchost -k DComLaunch]

1001 - Themes - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Universal Plug and Play Device Host - [C:\WINDOWS\system32\svchost.exe -k LocalService]

1001 - Windows Time - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Windows Management Instrumentation - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Security Center - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Windows Search - [C:\WINDOWS\system32\SearchIndexer.exe /Embedding]

1001 - Automatic Updates - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Wireless Zero Configuration - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

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12 - Event Log

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1201 - Time : 7/9/2012 6:37:56 AM

1202 - Source : MsiInstaller

1203 - Description : N/A

1201 - Time : 7/9/2012 1:39:03 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\SMALL.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/9/2012 1:39:02 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\SMALL.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/9/2012 1:34:17 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\SMALL.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/9/2012 1:34:17 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\SMALL.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/8/2012 5:56:34 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\VID.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/8/2012 5:56:34 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\VID.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/8/2012 5:56:34 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\VID.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/8/2012 5:56:34 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\VID.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)

1201 - Time : 7/8/2012 5:56:34 AM

1202 - Source : Windows Search Service

1203 - Description : The entry <C:\DOCUMENTS AND SETTINGS\YES ADMIRAL\RECENT\VID.LNK> in the hash map cannot be updated. Context: Application, SystemIndex Catalog Details: A device attached to the system is not functioning. (0x8007001f)