ASC5 keeps deleting my Firefox windows from last time

[TipaCow]

ASC5 keeps deleting my Firefox windows from last time. How can I fix this?

 

Thanks

[Melvin_Deal]

Hi TipaCow... weklcome to the Iobit forums!

 

Please check your settings in the privacy sweep function.

 

 

Live long and prosper!

Sincerely,

-Mel

[TipaCow]

I did as you suggested, Mel, but it didn't help. Please see screenshots.

 

Thanks

[wozofoz]

Welcome

 

Welcome to the forum :smile:

 

That is strange, deleting Internet Cache and/or Session would probably be the ones that would cause this.

When you tick (select) FireFox in Privacy Sweep are those 2 ticked?

If they are try un-ticking them, and anything else you want, rather than un-ticking the whole of FireFox

 

If that does not solve the problem:

• Launch Advanced SystemCare

• Do a Scan and Repair as usual

• Exit Advanced SystemCare

• Immediately launch FireFox and open new windows and tabs as usual

• Exit FireFox

• Immediately launch Advanced SystemCare and do a Scan but do not Repair yet

• In the Privacy Sweep section click on problems

• Find any items that look to be related to FireFox, they should all be if you didn't use any other software.

• Right click on the items and select Ignore this problem

• If there are any problems in the System Optimization section do the same thing there

• After ignoring the problems, click on Repair

 

If that works for you please post back and tell us which items you selected to Ignore or post a screenshot if you prefer ( you post good screenshots :smile: )

 

All the best, woz of oz

[scrd01]

autocare

 

Hi Tipacow,

do you run autocare with the same settings.

 

Roy

[Melvin_Deal]

Hi guys!

 

I think Roy is onto something.:grin: Please see this post by Enoskype from a thread where the member was having the same issue.

 

Sincerely,

-Mel

Live long and prosper!