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After i clean my pc with ACS6 beta, the automatic update of Windows 7 is off


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Hi Daskalos


Sorry for the inconveneince.


Is your Turbo Boost turned on? If so, please turn it off to see how it works.


Would you please tell us your specified steps so that we can try to reproduce the issue on our side?


Also please find the logs and backups in Settings->Logs & Backups ->Open Log Folder and send them to us as attachment so that our specialists can look into the issue.


Thanks for your help.

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Sorry for my late replay. Im thinking now ASC& isnt doing it couse i have running it many times ands NOT update-off.

(and sorry: I dont know exactly how i can put a saved file (log) on a PM for u...)


bye the way: can u create a function in asc6 tha the computer will off after a special time? for example if im defrag ands need long time ands 1am and i want sleep. only that the pc will off after a special time?

this im missing in asc6

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I'm having same issue,but after restarting my PC the action center showing that windows updates automatic updating is turned off,and when i configured turbo boost i un-checked "Disable Windows Updates" but seems it still deactivates it even when i did not select it

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  • 9 months later...

I just want to say i still experience this issue on ASC v6,i use ASC Pro v6.2 (up-to-date).


Turbo Boost keeps disabling Windows Updates although "Disable Windows Update" isn't ticket in the "System Services" in the "Configure" menu of Turbo Boost.


I use Windows 7 Ultimate SP1 64bit (up-to-date).

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Hi ragous,


Please follow the steps below:


1. Please download the tool from: http://download.iobit.com/test/info-helper-v6.exe


Then double click to run this tool and click “Save report to Desktop”. So you will get zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can look into the issue further.


2. Please right click on task bar >> Select "Start Task Manager" >> Click "Service" on the top, then click service button on bottom right >> Export the service list and send it to us for further check.


Thank you in advance. :grin:

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