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Windows explorer stops and restarts, also mmc not responding


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I m having problem in my hp g62 361-tx notebook pc.

Windows explorer stops and restarts whenever i try to open any video file like movies or video songs, also when i try to look the error in event viewer mmc stops not responding...

plz help.....

 

Diagnose report is given below:

 

 

 

Advanced SystemCare Diagnose Report v1.0

Date: 2012-08-20 20:42:55

 

----------------------------------

01 - Operating System

----------------------------------

 

0101 - Operating System : Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : Default System BIOS

0104 - Processor : Intel® Core i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz

0105 - Memory : 4096MB RAM

0106 - Available OS Memory : 3062MB RAM

0107 - Page File : 1256MB used, 4873MB available

0108 - Windows Dir : C:\Windows

0109 - DirectX Version : DirectX 11

0110 - DX Setup Parameters : Not found

0111 - User DPI Setting : Using System DPI

0112 - System DPI Setting : 96 DPI (100 percent)

0113 - DWM DPI Scaling : Disabled

0114 - DxDiag Version : 6.01.7601.17514

 

----------------------------------

02 - Processor

----------------------------------

 

0201 - Caption : Intel® Core i3 CPU M 370 @ 2.40GHz x4 ~2399MHz

0202 - Current Clock Speed : 2399MHz

0203 - L3 Cache : 3.00 MB

0204 - L1 Cache : 32.00 KB

0205 - L2 Cache : 256.00 KB

 

----------------------------------

03 - Video Adapter

----------------------------------

 

0301 - Card Name : ATI Mobility Radeon HD 5000 Series

0302 - Manufacturer : Advanced Micro Devices, Inc.

0303 - Chip Type : ATI display adapter (0x68E0)

0304 - DAC Type : Internal DAC(400MHz)

0305 - Device Key : Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_1426103C&REV_00

0306 - Display Memory : 2290 MB

0307 - AdapterRAM : 1.00 GB

0308 - Current Mode : 1366 x 768 (32 bit) (60Hz)

0309 - Monitor Name : Generic PnP Monitor

0310 - Driver Name : aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap

0311 - Driver Version : 8.17.0010.1103

0312 - Driver Language : English

0313 - DDI Version : 11

0314 - Driver Model : WDDM 1.1

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 10/26/2011 02:06:00

0318 - Driver Size : 748544

0319 - VDD : n/a

0320 - Mini VDD : n/a

0321 - Mini VDD Date : n/a

0322 - Mini VDD Size : 0

0323 - Device Identifier : {D7B71EE2-2BA0-11CF-C377-2C34BEC2C535}

0324 - Vendor ID : 0x1002

0325 - Device ID : 0x68E0

0326 - SubSys ID : 0x1426103C

0327 - Revision ID : 0x0000

0328 - Driver Strong Name : oem28.inf:ATI.Mfg.NTx86.6.0:ati2mtag_ManhattanP:8.911.0.0:pci\ven_1002&dev_68e0

0329 - Rank Of Driver : 00E62001

0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C

0331 - Deinterlace Caps : {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

0332 - D3D9 Overlay : Not Supported

0333 - DXVA-HD : Not Supported

0334 - DDraw Status : Enabled

0335 - D3D Status : Enabled

0336 - AGP Status : Enabled

0337 - Notes : No problems found.

 

0338 - OpenGL : 6.1.7600.16385 (win7_rtm.090713-1255)

 

----------------------------------

04 - Memory

----------------------------------

 

0401 - Total Memory : 2.99 GB

0402 - Free Memory : 1.69 GB

0403 - Total Pagefile : 5.99 GB

0404 - Free Pagefile : 4.43 GB

 

0405 - Bank Label : BANK 0

0406 - Speed : 1067 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 2.00 GB

 

0405 - Bank Label : BANK 1

0406 - Speed : 1067 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 2.00 GB

 

----------------------------------

05 - Network

----------------------------------

 

----------------------------------

06 - Motherboard

----------------------------------

 

0601 - Model : 1426

0602 - Manufacturer : Hewlett-Packard

 

----------------------------------

07 - Sound Device

----------------------------------

 

0701 - Description : Speakers (Realtek High Definition Audio)

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C1426&REV_1001

0705 - Manufacturer ID : 1

0706 - Product ID : 100

0707 - Type : WDM

0708 - Driver Name : RTKVHDA.sys

0709 - Driver Version : 6.00.0001.6206

0710 - Driver attributes : Final Retail

0711 - Date and Size : 9/21/2010 16:34:16

0713 - Driver Provider : Realtek Semiconductor Corp.

0714 - Min/Max Sample Rate : 4642294, 4642294

0715 - Static/Strm HW Mix Bufs : 4642294, 4642294

0716 - Static/Strm HW 3D Bufs : 4642294, 4642294

0717 - HW Memory : 4642302

0718 - Voice Management : False

0719 - EAX 2.0 Listen/Src : False, False

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : No problems found.

 

 

----------------------------------

08 - Hard Disk

----------------------------------

 

0801 - Model : WDC WD3200BEKT-60PVMT0 ATA Device(Western Digital)

0802 - Media Type : Fixed hard disk media

0803 - Size : 298.09 GB

0804 - Interface Type : Serial ATA

 

0801 - Model : ZTE USB Storage FFF1 USB Device

0802 - Media Type : NULL

0803 - Size : 0

0805 - Driver Date : 6-21-2006

0806 - Driver Version : 6.1.7600.16385

 

0807 - Caption : C:\

0808 - Capacity : 50.53 GB

0809 - Free Space : 22.35 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

 

0807 - Caption : F:\

0808 - Capacity : 105.61 GB

0809 - Free Space : 41.05 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

 

0807 - Caption : G:\

0808 - Capacity : 141.83 GB

0809 - Free Space : 15.24 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

 

----------------------------------

09 - Process

----------------------------------

 

0901 - 0000 Idle 0 0 0

0901 - 0004 System 0 0 0

0901 - 0180 smss.exe 0 0 0 normal C:\Windows\system32

0901 - 0200 csrss.exe 0 0 0 normal C:\Windows\system32

0901 - 0260 csrss.exe 1 174 81 normal C:\Windows\system32

0901 - 0268 wininit.exe 0 0 0 high C:\Windows\system32

0901 - 02a0 winlogon.exe 1 6 0 high C:\Windows\system32

0901 - 02b8 services.exe 0 0 0 normal C:\Windows\system32

0901 - 02d0 lsass.exe 0 0 0 normal C:\Windows\system32

0901 - 02d8 lsm.exe 0 0 0 normal C:\Windows\system32

0901 - 0338 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0374 ASCService.exe 0 0 0 high C:\Program Files\IObit\Advanced SystemCare 5

0901 - 03b0 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0404 atiesrxx.exe 0 0 0 normal C:\Windows\system32

0901 - 0430 svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 0458 svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 0474 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 04bc audiodg.exe 0 0 0

0901 - 04e8 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0558 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0584 atieclxx.exe 1 9 5 normal C:\Windows\system32

0901 - 06a4 Dwm.exe 1 31 8 high C:\Windows\system32

0901 - 06c4 spoolsv.exe 0 0 0 normal C:\Windows\System32

0901 - 0700 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0718 taskhost.exe 1 28 24 normal C:\Windows\system32

0901 - 07c4 AERTSrv.exe 0 0 0 normal C:\Program Files\Realtek\Audio\HDA

0901 - 07ec taskeng.exe 1 9 3 normal C:\Windows\system32

0901 - 014c spmonitor.exe 1 9 2 normal C:\Program Files\Uniblue\SpeedUpMyPC

0901 - 0198 dsmonitor.exe 1 9 2 normal C:\Program Files\Uniblue\DriverScanner

0901 - 0194 devmgrsrv.exe 0 0 0 normal C:\Program Files\Motorola\Bluetooth

0901 - 0238 HPDrvMntSvc.exe 0 0 0 normal C:\Program Files\Hewlett-Packard\Shared

0901 - 0190 ccSvcHst.exe 0 0 0 normal C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\19.8.0.14

0901 - 062c svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 081c MonServiceUDisk.exe 0 0 0 normal C:\Program Files\Reliance Netconnect+\bin

0901 - 0878 rundll32.exe 1 77 84 normal C:\Windows\System32

0901 - 088c obexsrv.exe 0 0 0 normal C:\Program Files\Motorola\Bluetooth

0901 - 0918 jusched.exe 1 9 2 normal C:\Program Files\Common Files\Java\Java Update

0901 - 099c FNPLicensingService.exe 0 0 0 normal C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher

0901 - 0a7c ASCTray.exe 1 67 35 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0cf0 ccSvcHst.exe 1 43 39 normal C:\Program Files\Norton AntiVirus\Norton AntiVirus\Engine\19.8.0.14

0901 - 0e60 unsecapp.exe 0 0 0 normal C:\Windows\system32\wbem

0901 - 0ec0 wmiprvse.exe 0 0 0 normal C:\Windows\system32\wbem

0901 - 0f64 audiosrv.exe 0 0 0 normal C:\Program Files\Motorola\Bluetooth

0901 - 0a08 App.exe 1 62 33 normal C:\Program Files\Reliance Netconnect+\bin

0901 - 0a78 svchost.exe 0 0 0 normal C:\Windows\system32

0901 - 0e08 hpsa_service.exe 0 0 0 normal C:\Program Files\Hewlett-Packard\HP Support Framework

0901 - 093c RtVOsdService.exe 0 0 0 normal C:\Program Files\Realtek\RtVOsd

0901 - 0f74 RtVOsd.exe 1 21 15 normal C:\Program Files\Realtek\RtVOsd

0901 - 0ee0 svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 0bf8 wuauclt.exe 1 12 6 normal C:\Windows\system32

0901 - 0d18 svchost.exe 0 0 0 below normal C:\Windows\system32

0901 - 10c0 WUDFHost.exe 0 0 0 normal C:\Windows\system32

0901 - 1670 Explorer.EXE 1 593 381 normal C:\Windows

0901 - 10a8 RunDll32.exe 1 62 44 normal C:\Windows\system32

0901 - 14a4 ASC.exe 1 1629 289 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0e34 ToolBox.exe 1 464 111 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 0e50 Sus11_SecurityHolesScanner.exe 1 111 47 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 1560 rundll32.exe 1 70 12 normal C:\Windows\system32

0901 - 15dc mmc.exe 1 457 236 normal C:\Windows\system32

0901 - 1020 Sus10_SysExplorer.exe 1 111 49 normal C:\Program Files\IObit\Advanced SystemCare 5

0901 - 06f0 sppsvc.exe 0 0 0 normal C:\Windows\system32

0901 - 063c dwwin.exe 1 47 30 normal C:\Windows\system32

0901 - 1034 TrustedInstaller.exe 0 0 0 normal C:\Windows\servicing

0901 - 10a0 firefox.exe 1 36 41 normal C:\Program Files\Mozilla Firefox 4.0 Beta 12

0901 - 0ba0 svchost.exe 0 0 0 normal C:\Windows\System32

0901 - 083c wmiprvse.exe 0 0 0 normal C:\Windows\system32\wbem

 

 

----------------------------------

10 - Service

----------------------------------

 

1001 - Advanced SystemCare Service 5 - [C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe]

1001 - Application Experience - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Andrea RT Filters Service - [C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe]

1001 - AMD External Events Utility - [C:\Windows\system32\atiesrxx.exe]

1001 - Application Information - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Audio Endpoint Builder - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Windows Audio - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Base Filtering Engine - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Background Intelligent Transfer Service - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Bluetooth Device Manager - ["C:\Program Files\Motorola\Bluetooth\devmgrsrv.exe"]

1001 - Bluetooth Media Service - ["C:\Program Files\Motorola\Bluetooth\audiosrv.exe"]

1001 - Bluetooth OBEX Service - ["C:\Program Files\Motorola\Bluetooth\obexsrv.exe"]

1001 - Computer Browser - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Cryptographic Services - [C:\Windows\system32\svchost.exe -k NetworkService]

1001 - DHCP Client - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - DNS Client - [C:\Windows\system32\svchost.exe -k NetworkService]

1001 - Extensible Authentication Protocol - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Windows Event Log - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - COM+ Event System - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - FLEXnet Licensing Service - ["C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe"]

1001 - Windows Font Cache Service - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]

1001 - HP Support Assistant Service - ["C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe"]

1001 - HP Quick Synchronization Service - ["C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe"]

1001 - IKE and AuthIP IPsec Keying Modules - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - CNG Key Isolation - [C:\Windows\system32\lsass.exe]

1001 - Server - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Workstation - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - TCP/IP NetBIOS Helper - [C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Multimedia Class Scheduler - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Firewall - [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork]

1001 - Network Connections - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Network List Service - [C:\Windows\System32\svchost.exe -k LocalService]

1001 - Network Location Awareness - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - Network Store Interface Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Program Compatibility Assistant Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Plug and Play - [C:\Windows\system32\svchost.exe -k DcomLaunch]

1001 - Power - [C:\Windows\system32\svchost.exe -k DcomLaunch]

1001 - User Profile Service - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Remote Access Connection Manager - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - RtVOsdService Installer - ["C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe"]

1001 - Security Accounts Manager - [C:\Windows\system32\lsass.exe]

1001 - Windows Backup - [C:\Windows\system32\svchost.exe -k SDRSVC]

1001 - System Event Notification Service - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Print Spooler - [C:\Windows\System32\spoolsv.exe]

1001 - Software Protection - [C:\Windows\system32\sppsvc.exe]

1001 - SSDP Discovery - [C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation]

1001 - Secure Socket Tunneling Protocol Service - [C:\Windows\system32\svchost.exe -k LocalService]

1001 - Windows Image Acquisition (WIA) - [C:\Windows\system32\svchost.exe -k imgsvc]

1001 - Superfetch - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Telephony - [C:\Windows\System32\svchost.exe -k NetworkService]

1001 - Themes - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - UDisk Monitor - [C:\Program Files\Reliance Netconnect+\bin\MonServiceUDisk.exe]

1001 - Desktop Window Manager Session Manager - [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Problem Reports and Solutions Control Panel Support - [C:\Windows\System32\svchost.exe -k netsvcs]

1001 - Windows Error Reporting Service - [C:\Windows\System32\svchost.exe -k WerSvcGroup]

1001 - Windows Defender - [C:\Windows\System32\svchost.exe -k secsvcs]

1001 - Windows Management Instrumentation - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - WLAN AutoConfig - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Portable Device Enumerator Service - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

1001 - Security Center - [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted]

1001 - Windows Update - [C:\Windows\system32\svchost.exe -k netsvcs]

1001 - Windows Driver Foundation - User-mode Driver Framework - [C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted]

 

----------------------------------

12 - Event Log

----------------------------------

 

1201 - Time : 20-Aug-12 11:10:29 PM

1202 - Source : Application Error

1203 - Description : Faulting application name: mmc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3f1 Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0 Exception code: 0x00000000 Fault offset: 0x0000d36f Faulting process id: 0x15dc Faulting application start time: 0x01cd7ee5c71b65de Faulting application path: C:\Windows\system32\mmc.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 2d1b3271-ead9-11e1-b6df-60eb6970a0ec

 

1201 - Time : 20-Aug-12 11:02:06 PM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000096 Fault offset: 0x00047dd5 Faulting process id: 0x6bc Faulting application start time: 0x01cd7ed7fc8ff3b2 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\system32\kernel32.dll Report Id: 0119bb18-ead8-11e1-b6df-60eb6970a0ec

 

1201 - Time : 20-Aug-12 9:30:37 PM

1202 - Source : Winlogon

1203 - Description : Windows license activation failed. Error 0x80070005.

 

1201 - Time : 20-Aug-12 10:44:42 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000005 Fault offset: 0x00047dd5 Faulting process id: 0x63c Faulting application start time: 0x01cd7e7db3b24a05 Faulting application path: C:\Windows\Explorer.exe Faulting module path: C:\Windows\system32\kernel32.dll Report Id: fdc92cd8-ea70-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 10:44:12 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000005 Fault offset: 0x00047dd5 Faulting process id: 0x13b0 Faulting application start time: 0x01cd7e7d93ca670c Faulting application path: C:\Windows\Explorer.exe Faulting module path: C:\Windows\system32\kernel32.dll Report Id: ec4d842f-ea70-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 10:43:21 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000409 Fault offset: 0x000a9bbb Faulting process id: 0x1334 Faulting application start time: 0x01cd7e7a73fb9632 Faulting application path: C:\Windows\Explorer.exe Faulting module path: C:\Windows\system32\kernel32.dll Report Id: cd695964-ea70-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 10:20:55 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000005 Fault offset: 0x00047dd5 Faulting process id: 0x848 Faulting application start time: 0x01cd7e79f1deaaa1 Faulting application path: C:\Windows\Explorer.exe Faulting module path: C:\Windows\system32\kernel32.dll Report Id: ab21f5f9-ea6d-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 10:17:16 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000005 Fault offset: 0x00047dd5 Faulting process id: 0x1378 Faulting application start time: 0x01cd7e79e2ae909a Faulting application path: C:\Windows\Explorer.exe Faulting module path: C:\Windows\system32\kernel32.dll Report Id: 28b42b41-ea6d-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 10:16:49 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000005 Fault offset: 0x00047dd5 Faulting process id: 0x137c Faulting application start time: 0x01cd7e764c2fefc8 Faulting application path: C:\Windows\Explorer.exe Faulting module path: C:\Windows\system32\kernel32.dll Report Id: 1883b822-ea6d-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 9:51:21 AM

1202 - Source : Application Error

1203 - Description : Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d6727a7 Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf Exception code: 0xc0000005 Fault offset: 0x0004d9dc Faulting process id: 0xb34 Faulting application start time: 0x01cd7e2928fc6a55 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\system32\kernel32.dll Report Id: 89d7812e-ea69-11e1-a1b8-60eb6970a0ec

 

1201 - Time : 20-Aug-12 9:34:27 PM

1202 - Source : DCOM

1203 - Description : Unable to start a DCOM Server: {F87B28F1-DA9A-4F35-8EC0-800EFCF26B83} as /. The error: "5" Happened while starting this command: C:\Windows\System32\slui.exe -Embedding

 

1201 - Time : 20-Aug-12 9:31:37 PM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

1201 - Time : 20-Aug-12 3:31:57 AM

1202 - Source : DCOM

1203 - Description : Unable to start a DCOM Server: {F87B28F1-DA9A-4F35-8EC0-800EFCF26B83} as /. The error: "5" Happened while starting this command: C:\Windows\System32\slui.exe -Embedding

 

1201 - Time : 20-Aug-12 12:20:22 AM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

1201 - Time : 19-Aug-12 10:37:45 PM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

1201 - Time : 19-Aug-12 10:14:01 PM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

1201 - Time : 19-Aug-12 9:13:31 PM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

1201 - Time : 19-Aug-12 10:00:22 AM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

1201 - Time : 19-Aug-12 7:10:02 AM

1202 - Source : DCOM

1203 - Description : Unable to start a DCOM Server: {F87B28F1-DA9A-4F35-8EC0-800EFCF26B83} as /. The error: "5" Happened while starting this command: C:\Windows\System32\slui.exe -Embedding

 

1201 - Time : 18-Aug-12 9:37:12 PM

1202 - Source : Service Control Manager

1203 - Description : The Superfetch service terminated with the following error: The system cannot find the file specified.

 

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End of file - 30667 Bytes

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Hi j_roy217... welcome to the Iobit forums!

 

There is something strange going on with your machine. The two individual RAM banks indicate 4 gigs RAM but collectively your machine reads 3 gigs RAM. Also the hard drive information doesn't add up. It would appear your machine is networked??? Are you running your machine as the administrator?

 

Does this problem occur only in IE? When you run your Firefox is it ok? If so, try reinstalling IE and see what happens.

 

You may also consider running the built in Windows System File Checker.

 

I am also wondering why you are running two system maintenance utilities... have you been having this problem for awhile? Also have you made significant changes to your registry?

 

Sincerely,

-Mel

Live long and prosper!

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