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Problems upgrading to Advance SystemCare 5 pro


topekarp

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I have purchased the pro version for Advance System care 5. When I turn on the laptop it starts the ASC and doesn't recognize that I have already entered the activation licence for the upgrade. It won't let me perform tasks necessary for improving this laptop.

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Hi Topekarp

 

Welcome. Please explain where you downloaded ASC 5 from, as ASC 6 is the newest version available, and ASC5 wouldnot be offered by Iobit.

 

Edit: My apology TopeKarp, having checked further I see it is possible to download the older Version ASC 5 from the Iobit site. I am sure you have your own reason for wanting ASC 5 rather than the newer ASC 6.

In some instances you may get an incomplete install which can cause problems. Please uninstall and reinstall ASC and see if the Licence issue still remains.

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I have purchased the pro version for Advance System care 5. When I turn on the laptop it starts the ASC and doesn't recognize that I have already entered the activation licence for the upgrade. It won't let me perform tasks necessary for improving this laptop.

 

 

Hi topecarp... welcome here:grin:!

 

 

Sometimes it is necessary to use the Copy/Paste function from the original Avangate email you received containing the license code. (inserting it into the proper area of "manage license")

 

Just typing it in sometimes will not work.

 

 

Sincerely,

-Mel

Live long and prosper!

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