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ASC Wants to Scan My External HDD After Neatly Every Boot Up-[Solved]

JamesJ

By JamesJ
in Advanced SystemCare Ultimate 6

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JamesJ Newbie

JamesJ

Posted
Posted

Every 2 or 3 times I boot ASC says that a new removable disk has been detected and requests to either scan it or open it.

This is my External HDD.

I've checked the connection and they all seem ok. I've scanned it with Disk Doctor and it finds no errors on that drive.

I get nothing from Windows 8.

I did have a problem with it lately. I somehow deleted all data from the External HDD. I used it Tue. Dec 25 and did my backup routine and went to do the routine again on the 28th and found nothing on it. Now, I'm 57 yo but I don't recall deleting everything on their. My cat didn't do it either. Although he is a prime suspect.

Other than the ASC message to scan the new removable disk I haven't had any other problems with it.

It's 2 years old.

 

James

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Scannan Veteran

Scannan

Posted
Posted

Check your settings. You may have selected Privacy Sweep when computer logs on.

Is your external drive a bootable drive or just a data storage drive.

The fact that ASC is requesting to scan it, does not mean that there is anything wrong with it. It simply means that it recognises the drive is present and recognises that it has not previously been scanned, and therefore requests to scan it., just to see if everything is ok.

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Scannan Veteran

Scannan

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The Privacy Sweep at computer log on is in the Autoclean Setting, but as you have ASC 5 Trial version I do notthinkit is an option for you as the Autoclean is a Pro function.

 

I find it very strange as I have never known ASC 5 or even ASC 6 to ask to scan a drive. I would imagine that only ASC+Antivirus or ASC Ultimate 6, would as to scan a drive due to the Antivirus Protection in these versions.

 

Are you sure you have ASC 5 trial ????

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Scannan Veteran

Scannan

Posted
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This is why we ask members to give details of their systems in their profiles, and to keep them up to date. If you check your profile it states that you have ASC 5 Trial. Please update your system information in your CP panel, which can be found at the top lefthand corner of the forum page.

 

Had the correct information been available, it would immediately have made the cause of the issue clear.

 

ASCU 6 is ASC +Antivirus +Anti-Malware. Therefore the reason it is asking to scan your external drive, is due to its AV and Malware wanting to perform protection scans.

 

Check your settings and you should find that you may have chosen this in your scheduling settings, or you general settings. It may also be set to check all external drives and or usb devices.

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Melvin_Deal Newbie

Melvin_Deal

Posted
Posted

ClarifIcation and shots.

 

From JamesJ's user CP:

 

 

http://forums.iobit.com/attachment.php?attachmentid=11154&d=1357261856

 

 

A picture of the previous posts:

 

 

http://forums.iobit.com/attachment.php?attachmentid=11153&d=1357261835

 

 

 

 

Aye Scannan and JamesJ...

 

Check your settings and you should find that you may have chosen this in your scheduling settings, or you general settings. It may also be set to check all external drives and or usb devices.
Sincerely,

-Mel

Live long and prosper!

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Scannan Veteran

Scannan

Posted
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Just like ASC 5, the ASC part of ASC Ultimate does not ask to scan a drive, so as I said previously, the request must be associated with the Anti-virus and or Anti-malware components.

 

You should go through your settings one by one to identify which setting is causing the request to scan. Pay particular attention to the scheduling and the realtime protection settings.

 

Most AV and anti malware programs can be set to identify if an external drive is connected or if a usb device is plugged in. They usually ask if you would like to scan or open the device. They can also be set to automatically scan any external device which is connected. This is designed to protect you from being infected from usb and or plug & play devices.

 

EDIT: Please also note that when it asks to scan the drive, it is not saying there is a problem, it is requesting the scan in order to ensure everything is ok.

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Cicely Mentor

Cicely

Posted
Posted

Hi James,

 

For the issue you mentioned, please make the settings as follows to cancel the notification when you boot up:

 

Open ASC U ===> click "Settings"===> click "Notification" and untick "Notification for removable disk"===> click "Apply" and "Ok".

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