ASCDiagnoseReport

moonstar653 · March 10, 2013

My computer was seeming find until mouse would not work. Anyway if it is okay, I can post report which in it I see often DCOM did not start. Have no idea what it means.:Advanced SystemCare Diagnose Report v1.0

Date: 2013/03/09 15:12:29 Thank you for any help!

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01 - Operating System

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0101 - Operating System : Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.130107-0416)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : Phoenix ROM BIOS PLUS Version 1.10 A05

0104 - Processor : Intel® Pentium® 4 CPU 3.20GHz

0105 - Memory : 1022MB RAM

0107 - Page File : 592MB used, 1866MB available

0108 - Windows Dir : C:\WINDOWS

0109 - DirectX Version : DirectX 9.0c (4.09.0000.0904)

0110 - DX Setup Parameters : Not found

0114 - DxDiag Version : 5.03.2600.5512

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02 - Processor

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0201 - Caption : Intel® Pentium® 4 CPU 3.20GHz ~3192MHz

0202 - Current Clock Speed : 3192MHz

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03 - Video Adapter

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0301 - Card Name : NVIDIA GeForce 6800

0302 - Manufacturer : NVIDIA

0303 - Chip Type : GeForce 6800

0304 - DAC Type : Integrated RAMDAC

0305 - Device Key : Enum\PCI\VEN_10DE&DEV_00C1&SUBSYS_024510DE&REV_A2

0306 - Display Memory : 256.0 MB

0307 - AdapterRAM : 256.00 MB

0308 - Current Mode : 1152 x 864 (32 bit) (75Hz)

0309 - Monitor Name : Dell 2001FP (Digital)

0310 - Driver Name : nv4_disp.dll

0311 - Driver Version : 6.14.0010.6684

0312 - Driver Language : English

0313 - DDI Version : 7

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 11/11/2004 14:10:00

0318 - Driver Size : 3721344

0319 - VDD : n/a

0320 - Mini VDD : nv4_mini.sys

0321 - Mini VDD Date : 11/11/2004 14:10:00

0322 - Mini VDD Size : 2738400

0323 - Device Identifier : {D7B71E3E-4381-11CF-7269-4F2203C2CB35}

0324 - Vendor ID : 0x10DE

0325 - Device ID : 0x00C1

0326 - SubSys ID : 0x024510DE

0327 - Revision ID : 0x00A2

0330 - Video Accel : ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A

0331 - Deinterlace Caps : {212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{212DC724-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

0334 - DDraw Status : Enabled

0335 - D3D Status : Disabled

0336 - AGP Status : Enabled

0337 - Notes : Hardware-accelerated Direct3D 9 is not available because the display driver does not support it. You may be able to get a newer driver from the hardware manufacturer.

To test DirectDraw functionality, click the "Test DirectDraw" button above.

Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

0338 - OpenGL : 5.1.2600.5512 (xpsp.080413-0845)

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04 - Memory

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0401 - Total Memory : 1022.09 MB

0402 - Free Memory : 402.41 MB

0403 - Total Pagefile : 2.40 GB

0404 - Free Pagefile : 1.82 GB

0405 - Bank Label : N/A

0406 - Speed : 533 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 512.00 MB

0405 - Bank Label : N/A

0406 - Speed : 533 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 512.00 MB

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05 - Network

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0501 - Description : Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport

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06 - Motherboard

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0601 - Model : 0U7084

0602 - Manufacturer : Dell Inc.

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07 - Sound Device

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0701 - Description : SB Audigy 2 ZS Audio [DCC0]

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04

0705 - Manufacturer ID : 1

0706 - Product ID : 100

0707 - Type : WDM

0708 - Driver Name : ctaud2k.sys

0709 - Driver Version : 5.12.0001.0445

0710 - Driver attributes : Final Retail

0711 - Date and Size : 8/5/2004 18:43:26

0713 - Driver Provider : Creative

0714 - Min/Max Sample Rate : 4316782, 4316782

0715 - Static/Strm HW Mix Bufs : 4316782, 4316782

0716 - Static/Strm HW 3D Bufs : 4316782, 4316782

0717 - HW Memory : 4316790

0718 - Voice Management : True

0719 - EAX 2.0 Listen/Src : True, True

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : To test DirectSound functionality, click the "Test DirectSound" button above.

No problems found.

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08 - Hard Disk

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0801 - Model : Maxtor 7Y250M0

0802 - Media Type : Fixed hard disk media

0803 - Size : 232.83 GB

0805 - Driver Date : 7-1-2001

0806 - Driver Version : 5.1.2535.0

0807 - Caption : C:\

0808 - Capacity : 228.14 GB

0809 - Free Space : 188.90 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

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09 - Process

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0901 - 000 Idle 0 0

0901 - 004 System 0 0 normal

0901 - 30c smss.exe 0 0 normal C:\WINDOWS\system32

0901 - 344 csrss.exe 61 63 normal C:\WINDOWS\system32

0901 - 35c winlogon.exe 49 15 high C:\WINDOWS\system32

0901 - 390 services.exe 4 2 normal C:\WINDOWS\system32

0901 - 39c lsass.exe 4 2 normal C:\WINDOWS\system32

0901 - 44c ASCService.exe 41 33 high C:\Program Files\IObit\Advanced SystemCare 6

0901 - 49c svchost.exe 4 1 normal C:\WINDOWS\system32

0901 - 4f0 svchost.exe 4 1 normal C:\WINDOWS\system32

0901 - 54c svchost.exe 11 28 normal C:\WINDOWS\System32

0901 - 61c svchost.exe 7 8 normal C:\WINDOWS\System32

0901 - 678 spoolsv.exe 4 4 normal C:\WINDOWS\system32

0901 - 6b0 IMFsrv.exe 26 18 normal C:\Program Files\IObit\IObit Malware Fighter

0901 - 718 msdtc.exe 4 2 normal C:\WINDOWS\system32

0901 - 774 AvastSvc.exe 4 9 normal C:\Program Files\Alwil Software\Avast5

0901 - 798 CTsvcCDA.EXE 4 1 normal C:\WINDOWS\system32

0901 - 7ac ehSched.exe 4 8 normal C:\WINDOWS\eHome

0901 - 110 inetinfo.exe 4 8 normal C:\WINDOWS\system32\inetsrv

0901 - 11c GoogleUpdate.exe 4 3 below normal C:\Program Files\Google\Update

0901 - 158 jqs.exe 4 2 idle C:\Program Files\Java\jre7\bin

0901 - 1e0 nvsvc32.exe 11 5 normal C:\WINDOWS\system32

0901 - 20c snmp.exe 4 1 normal C:\WINDOWS\System32

0901 - 790 alg.exe 4 2 normal C:\WINDOWS\System32

0901 - 81c dllhost.exe 4 3 normal C:\WINDOWS\system32

0901 - 130 Explorer.EXE 228 116 normal C:\WINDOWS

0901 - 7f0 Monitor.exe 229 44 normal C:\Program Files\IObit\Advanced SystemCare 6

0901 - b88 avastUI.exe 137 43 normal C:\Program Files\Alwil Software\Avast5

0901 - dd4 Updater.exe 11 4 normal C:\Program Files\Ask.com\Updater

0901 - e38 CTSysVol.exe 48 22 normal C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer

0901 - ec0 CTDVDDET.EXE 24 15 normal C:\Program Files\Creative\SBAudigy2ZS\DVDAudio

0901 - f00 CTHELPER.EXE 30 15 normal C:\WINDOWS\system32

0901 - f70 jusched.exe 8 2 normal C:\Program Files\Common Files\Java\Java Update

0901 - f90 ctfmon.exe 69 32 normal C:\WINDOWS\system32

0901 - ff8 ASCTray.exe 61 29 normal C:\Program Files\IObit\Advanced SystemCare 6

0901 - bec ASC.exe 2694 153 normal C:\Program Files\IObit\Advanced SystemCare 6

0901 - 498 jucheck.exe 14 10 normal C:\Program Files\Common Files\Java\Java Update

0901 - 8b0 svchost.exe 4 2 normal C:\WINDOWS\system32

0901 - 640 chrome.exe 98 56 normal C:\Program Files\Google\Chrome\Application

0901 - 28c chrome.exe 9 1 normal C:\Program Files\Google\Chrome\Application

0901 - 190 chrome.exe 404 2 normal C:\Program Files\Google\Chrome\Application

0901 - 574 chrome.exe 9 1 normal C:\Program Files\Google\Chrome\Application

0901 - 864 chrome.exe 9 1 normal C:\Program Files\Google\Chrome\Application

0901 - 508 msiexec.exe 4 3 normal C:\WINDOWS\system32

0901 - e98 Sus10_SysExplorer.exe 109 48 normal C:\Program Files\IObit\Advanced SystemCare 6

0901 - 13c wmiprvse.exe 7 8 normal C:\WINDOWS\system32\wbem

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10 - Service

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1001 - Advanced SystemCare Service 6 - [C:\Program Files\IObit\Advanced SystemCare 6\ASCService.exe]

1001 - Application Layer Gateway Service - [C:\WINDOWS\System32\alg.exe]

1001 - Windows Audio - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - avast! Antivirus - ["C:\Program Files\Alwil Software\Avast5\AvastSvc.exe"]

1001 - Computer Browser - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - COM+ System Application - [C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}]

1001 - Creative Service for CDROM Access - [C:\WINDOWS\system32\CTsvcCDA.EXE]

1001 - Cryptographic Services - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - DCOM Server Process Launcher - [C:\WINDOWS\system32\svchost -k DcomLaunch]

1001 - DHCP Client - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Media Center Scheduler Service - [C:\WINDOWS\eHome\ehSched.exe]

1001 - Event Log - [C:\WINDOWS\system32\services.exe]

1001 - COM+ Event System - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - HID Input Service - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - IIS Admin - [C:\WINDOWS\system32\inetsrv\inetinfo.exe]

1001 - IMF Service - [C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe]

1001 - Java Quick Starter - ["C:\Program Files\Java\jre7\bin\jqs.exe" -service -config "C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf"]

1001 - Server - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Workstation - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Distributed Transaction Coordinator - [C:\WINDOWS\system32\msdtc.exe]

1001 - Windows Installer - [C:\WINDOWS\system32\msiexec.exe /V]

1001 - Network Connections - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Network Location Awareness (NLA) - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - NVIDIA Display Driver Service - [C:\WINDOWS\system32\nvsvc32.exe]

1001 - Plug and Play - [C:\WINDOWS\system32\services.exe]

1001 - Protected Storage - [C:\WINDOWS\system32\lsass.exe]

1001 - Remote Access Connection Manager - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Remote Procedure Call (RPC) - [C:\WINDOWS\system32\svchost -k rpcss]

1001 - Security Accounts Manager - [C:\WINDOWS\system32\lsass.exe]

1001 - Task Scheduler - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Windows Firewall/Internet Connection Sharing (ICS) - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Simple Mail Transfer Protocol (SMTP) - [C:\WINDOWS\system32\inetsrv\inetinfo.exe]

1001 - SNMP Service - [C:\WINDOWS\System32\snmp.exe]

1001 - Print Spooler - [C:\WINDOWS\system32\spoolsv.exe]

1001 - System Restore Service - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Windows Image Acquisition (WIA) - [C:\WINDOWS\system32\svchost.exe -k imgsvc]

1001 - Telephony - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Terminal Services - [C:\WINDOWS\System32\svchost -k DComLaunch]

1001 - Themes - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - World Wide Web Publishing - [C:\WINDOWS\system32\inetsrv\inetinfo.exe]

1001 - Windows Management Instrumentation - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Security Center - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Automatic Updates - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Wireless Zero Configuration - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

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12 - Event Log

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1201 - Time : 3/9/2013 9:17:17 AM

1202 - Source : Application Error

1203 - Description : Faulting application iexplore.exe, version 8.0.6001.18702, faulting module , version 5.1.2600.6293, fault address 0x00012fd3.

1201 - Time : 3/10/2013 6:08:42 AM

1202 - Source : DCOM