Renew license price change when in checkout

[Neal]

I'm trying to renew my license for Advanced SystemCare Pro but when I enter my expired license key and click continue, it adds 3 of the same product to my checkout with no way of adjusting it. This then costs me more than a new license (A new license comes with the ability to install on 3 PC's for $19.99).

 

My renewal should only costs around $12 and let me continue using it on 3 PC's. My license only expired this month.

[enoskype]

Hi Neal,

 

Please give the screenshots and contact Cicely by PM or sending e-mail to support@iobit.com

 

Cheers.

[Neal]

Screenshot attached.

 

As you can see I am unable to change it to just one copy. It wants me to buy three.

[Cicely]

Hi Neal,

 

Your original license code should be good for 3 computers.

 

The renewal discount is based on the original price of the program. 12.97 is for one PC, so your 3-PC license code's renewal fee is 12.97*3.

 

As we are running an promition for 3-PC's new subscription currently, please purchase a new license code rather than renew the original license code so that you can enjoy the best price.