Advanced SystemCare Diagnose Report v1.0

lar24076 · December 6, 2013

Date: 2013/12/06 09:11:17

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01 - Operating System

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0101 - Operating System : Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)

0102 - Language : English (Regional Setting: English)

0103 - BIOS : Default System BIOS

0104 - Processor : Intel® Pentium® 4 CPU 2.66GHz

0105 - Memory : 1024MB RAM

0107 - Page File : 683MB used, 3309MB available

0108 - Windows Dir : C:\WINDOWS

0109 - DirectX Version : DirectX 9.0c (4.09.0000.0904)

0110 - DX Setup Parameters : Not found

0114 - DxDiag Version : 5.03.2600.5512

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02 - Processor

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0201 - Caption : Intel® Pentium® 4 CPU 2.66GHz ~2657MHz

0202 - Current Clock Speed : 2657MHz

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03 - Video Adapter

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0301 - Card Name : RADEON 7000 SERIES

0302 - Manufacturer : ATI Technologies Inc.

0303 - Chip Type : RADEON 7000 Series (0x5159)

0304 - DAC Type : Internal DAC(350MHz)

0305 - Device Key : Enum\PCI\VEN_1002&DEV_5159&SUBSYS_00401092&REV_00

0306 - Display Memory : 64.0 MB

0307 - AdapterRAM : 64.00 MB

0308 - Current Mode : 1024 x 768 (32 bit) (60Hz)

0309 - Monitor Name : Dell SE198WFP(Analog)

0310 - Driver Name : ati2dvag.dll

0311 - Driver Version : 6.14.0010.6614

0312 - Driver Language : English

0313 - DDI Version : 9 (or higher)

0315 - Driver Beta : False

0316 - Driver Debug : False

0317 - Driver Date : 11/21/2013 12:46:44

0318 - Driver Size : 258048

0319 - VDD : n/a

0320 - Mini VDD : ati2mtag.sys

0321 - Mini VDD Date : 11/21/2013 12:46:44

0322 - Mini VDD Size : 1540608

0323 - Device Identifier : {D7B71EE2-1219-11CF-F46A-4A20A1C2CB35}

0324 - Vendor ID : 0x1002

0325 - Device ID : 0x5159

0326 - SubSys ID : 0x00401092

0327 - Revision ID : 0x0000

0334 - DDraw Status : Enabled

0335 - D3D Status : Enabled

0336 - AGP Status : Not Available

0337 - Notes : No problems found.

To test DirectDraw functionality, click the "Test DirectDraw" button above.

To test Direct3D functionality, click the "Test Direct3D" button above.

0338 - OpenGL : 5.1.2600.5512 (xpsp.080413-0845)

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04 - Memory

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0401 - Total Memory : 1023.00 MB

0402 - Free Memory : 350.30 MB

0403 - Total Pagefile : 3.90 GB

0404 - Free Pagefile : 3.23 GB

0405 - Bank Label : N/A

0406 - Speed : 333 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 512.00 MB

0405 - Bank Label : N/A

0406 - Speed : 333 MHz

0407 - Total Width : 64 Bits

0408 - Capacity : 512.00 MB

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05 - Network

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0501 - Description : Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport

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06 - Motherboard

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0601 - Model :

0602 - Manufacturer : Dell Computer Corp.

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07 - Sound Device

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0701 - Description : SoundMAX Digital Audio

0702 - Default Sound Playback : True

0703 - Default Voice Playback : True

0704 - Hardware ID : PCI\VEN_8086&DEV_24C5&SUBSYS_01421028&REV_01

0705 - Manufacturer ID : 65535

0706 - Product ID : 65535

0707 - Type : WDM

0708 - Driver Name : smwdm.sys

0709 - Driver Version : 5.12.0001.7000

0710 - Driver attributes : Final Retail

0711 - Date and Size : 11/25/2013 08:32:11

0713 - Driver Provider : Analog Devices

0714 - Min/Max Sample Rate : 4316406, 4316406

0715 - Static/Strm HW Mix Bufs : 4316406, 4316406

0716 - Static/Strm HW 3D Bufs : 4316406, 4316406

0717 - HW Memory : 4316414

0718 - Voice Management : True

0719 - EAX 2.0 Listen/Src : True, True

0720 - I3DL2 Listen/Src : True, True

0721 - Notes : To test DirectSound functionality, click the "Test DirectSound" button above.

No problems found.

0701 - Description : Modem #2 Line Playback (emulated)

0702 - Default Sound Playback : False

0703 - Default Voice Playback : False

0705 - Manufacturer ID : 1

0706 - Product ID : 81

0707 - Type : Emulated

0714 - Min/Max Sample Rate : 4316406, 4316406

0715 - Static/Strm HW Mix Bufs : 4316406, 4316406

0716 - Static/Strm HW 3D Bufs : 4316406, 4316406

0717 - HW Memory : 4316414

0718 - Voice Management : False

0719 - EAX 2.0 Listen/Src : False, False

0720 - I3DL2 Listen/Src : False, False

0721 - Notes : To test DirectSound functionality, click the "Test DirectSound" button above.

No problems found.

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08 - Hard Disk

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0801 - Model : Maxtor 6L160P0

0802 - Media Type : Fixed hard disk media

0803 - Size : 152.66 GB

0801 - Model : WDC WD3200AVJB-63WKA0(Western Digital)

0802 - Media Type : Fixed hard disk media

0803 - Size : 298.09 GB

0801 - Model : USB Flash Memory USB Device

0802 - Media Type : Removable media other than floppy

0803 - Size : 7.57 GB

0801 - Model : EPSON Stylus Storage USB Device

0802 - Media Type : NULL

0803 - Size : 0

0801 - Model : Lexar USB Flash Drive USB Device

0802 - Media Type : Removable media other than floppy

0803 - Size : 3.73 GB

0805 - Driver Date : 7-1-2001

0806 - Driver Version : 5.1.2535.0

0807 - Caption : C:\

0808 - Capacity : 298.09 GB

0809 - Free Space : 265.62 GB

0810 - Drive Type : 3-Fixed

0811 - File System : NTFS

0807 - Caption : F:\

0808 - Capacity : 127.97 GB

0809 - Free Space : 77.62 GB

0810 - Drive Type : 3-Fixed

0811 - File System : FAT32

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09 - Process

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0901 - 0000 Idle 0 0

0901 - 0004 System 0 0 normal

0901 - 02c8 smss.exe 0 0 normal C:\WINDOWS\system32

0901 - 0304 csrss.exe 117 87 normal C:\WINDOWS\system32

0901 - 0320 winlogon.exe 49 14 high C:\WINDOWS\system32

0901 - 034c services.exe 4 2 normal C:\WINDOWS\system32

0901 - 0358 lsass.exe 6 3 normal C:\WINDOWS\system32

0901 - 0414 ASCService.exe 41 43 high C:\Program Files\IObit\Advanced SystemCare 7

0901 - 0478 svchost.exe 4 1 normal C:\WINDOWS\system32

0901 - 04a4 svchost.exe 4 1 normal C:\WINDOWS\system32

0901 - 0500 svchost.exe 11 36 normal C:\WINDOWS\System32

0901 - 0530 svchost.exe 4 1 normal C:\WINDOWS\System32

0901 - 05e4 svchost.exe 4 5 normal C:\WINDOWS\System32

0901 - 0694 Explorer.EXE 231 102 normal C:\WINDOWS

0901 - 0734 spoolsv.exe 4 4 normal C:\WINDOWS\system32

0901 - 07cc smax4pnp.exe 13 10 normal C:\Program Files\Analog Devices\Core

0901 - 07d4 jusched.exe 8 2 normal C:\Program Files\Common Files\Java\Java Update

0901 - 07f0 RealPlay.exe 49 32 normal C:\Program Files\Real\RealPlayer

0901 - 07f8 AOLSoftware.exe 23 53 normal C:\Program Files\Common Files\AOL\1384797976\ee

0901 - 0130 ctfmon.exe 69 32 normal C:\WINDOWS\system32

0901 - 0240 PLNRnote.exe 27 18 normal C:\Program Files\Hallmark\Hallmark Card Studio 2007 Deluxe\Planner

0901 - 0574 E_S30RP1.EXE 4 1 normal C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP

0901 - 058c Garmin.Cartography.MapUpdate.CoreService.exe 4 1 normal C:\Program Files\Garmin\Core Update Service

0901 - 05d4 svchost.exe 4 1 normal C:\WINDOWS\System32

0901 - 0608 jqs.exe 4 2 idle C:\Program Files\Java\jre7\bin

0901 - 0688 LSSrvc.exe 4 1 normal C:\Program Files\Common Files\LightScribe

0901 - 0718 LUCOMS~1.EXE 4 6 normal C:\PROGRA~1\Symantec\LIVEUP~1

0901 - 0790 McciCMService.exe 4 2 normal C:\Program Files\Common Files\Motive

0901 - 0814 N360.exe 12 21 normal C:\Program Files\Norton 360\Engine\21.1.0.18

0901 - 0860 ccSvcHst.exe 4 5 normal C:\Program Files\Norton Identity Safe\Engine\2013.4.0.10

0901 - 089c VProSvc.exe 5 9 normal C:\Program Files\Norton Ghost\Agent

0901 - 08fc N360.exe 420 76 normal C:\Program Files\Norton 360\Engine\21.1.0.18

0901 - 0998 PCPitstopScheduleService.exe 4 2 normal C:\Program Files\PCPitstop

0901 - 09e4 rndlresolversvc.exe 4 3 normal C:\Program Files\RealNetworks\RealDownloader

0901 - 0bac ccSvcHst.exe 23 22 normal C:\Program Files\Norton Identity Safe\Engine\2013.4.0.10

0901 - 0bb4 svchost.exe 9 5 normal C:\WINDOWS\System32

0901 - 0ca0 dllhost.exe 4 4 normal C:\windows\system32

0901 - 0ce4 TeamViewer_Service.exe 4 5 normal C:\Program Files\TeamViewer\Version8

0901 - 0da4 ViewpointService.exe 8 3 normal C:\Program Files\Viewpoint\Common

0901 - 0dc8 wanmpsvc.exe 4 2 normal C:\WINDOWS

0901 - 0e64 WMPNetwk.exe 10 15 normal C:\Program Files\Windows Media Player

0901 - 0498 SymSnapService.exe 4 5 normal C:\Program Files\Norton Ghost\Shared\Drivers

0901 - 08e8 dllhost.exe 4 3 normal C:\WINDOWS\System32

0901 - 0a78 msdtc.exe 4 2 normal C:\WINDOWS\System32

0901 - 0ac8 alg.exe 4 2 normal C:\WINDOWS\System32

0901 - 07ac AOLacsd.exe 11 11 normal C:\Program Files\Common Files\AOL\ACS

0901 - 12d0 waol.exe 129 181 idle C:\Program Files\AOL Desktop 9.7a

0901 - 13ec shellmon.exe 11 6 normal C:\Program Files\AOL Desktop 9.7a

0901 - 122c ASCTray.exe 617 91 normal C:\Program Files\IObit\Advanced SystemCare 7

0901 - 1084 Asc.exe 2808 112 normal C:\Program Files\IObit\Advanced SystemCare 7

0901 - 1020 Sus10_SysExplorer.exe 108 48 normal C:\Program Files\IObit\Advanced SystemCare 7

0901 - 0568 wmiprvse.exe 7 8 normal C:\WINDOWS\system32\wbem

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10 - Service

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1001 - Advanced SystemCare Service 7 - [C:\Program Files\IObit\Advanced SystemCare 7\ASCService.exe]

1001 - Application Layer Gateway Service - [C:\WINDOWS\System32\alg.exe]

1001 - Windows Audio - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Computer Browser - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - COM+ System Application - [C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}]

1001 - Cryptographic Services - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - DCOM Server Process Launcher - [C:\WINDOWS\system32\svchost -k DcomLaunch]

1001 - DHCP Client - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - DNS Client - [C:\WINDOWS\System32\svchost.exe -k NetworkService]

1001 - EPSON V3 Service4(01) - [C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE]

1001 - Event Log - [C:\WINDOWS\system32\services.exe]

1001 - COM+ Event System - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Fast User Switching Compatibility - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Garmin Core Update Service - ["C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe"]

1001 - HTTP SSL - [C:\WINDOWS\System32\svchost.exe -k HTTPFilter]

1001 - Java Quick Starter - ["C:\Program Files\Java\jre7\bin\jqs.exe" -service -config "C:\Program Files\Java\jre7\lib\deploy\jqs\jqs.conf"]

1001 - Server - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Workstation - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - LightScribeService Direct Disc Labeling Service - ["C:\Program Files\Common Files\LightScribe\LSSrvc.exe"]

1001 - LiveUpdate - ["C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE"]

1001 - TCP/IP NetBIOS Helper - [C:\WINDOWS\System32\svchost.exe -k LocalService]

1001 - McciCMService - ["C:\Program Files\Common Files\Motive\McciCMService.exe"]

1001 - Distributed Transaction Coordinator - [C:\WINDOWS\System32\msdtc.exe]

1001 - Network Connections - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Network Location Awareness (NLA) - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Norton Ghost - [C:\Program Files\Norton Ghost\Agent\VProSvc.exe]

1001 - PCPitstop Scheduling - [C:\Program Files\PCPitstop\PCPitstopScheduleService.exe]

1001 - Plug and Play - [C:\WINDOWS\system32\services.exe]

1001 - IPSEC Services - [C:\WINDOWS\System32\lsass.exe]

1001 - Protected Storage - [C:\WINDOWS\system32\lsass.exe]

1001 - Remote Access Connection Manager - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - RealNetworks Downloader Resolver Service - ["C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe"]

1001 - Remote Procedure Call (RPC) - [C:\WINDOWS\system32\svchost -k rpcss]

1001 - Security Accounts Manager - [C:\WINDOWS\system32\lsass.exe]

1001 - Task Scheduler - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Secondary Logon - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - System Event Notification - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Windows Firewall/Internet Connection Sharing (ICS) - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Shell Hardware Detection - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Print Spooler - [C:\WINDOWS\system32\spoolsv.exe]

1001 - System Restore Service - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - SSDP Discovery Service - [C:\WINDOWS\System32\svchost.exe -k LocalService]

1001 - Windows Image Acquisition (WIA) - [C:\WINDOWS\System32\svchost.exe -k imgsvc]

1001 - Symantec SymSnap VSS Provider - [C:\windows\system32\dllhost.exe /Processid:{BFA3036C-DDEF-48BE-A513-2A8322148634}]

1001 - SymSnapService - ["C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe"]

1001 - Telephony - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - TeamViewer 8 - ["C:\Program Files\TeamViewer\Version8\TeamViewer_Service.exe"]

1001 - Terminal Services - [C:\WINDOWS\System32\svchost -k DComLaunch]

1001 - Themes - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Universal Plug and Play Device Host - [C:\WINDOWS\System32\svchost.exe -k LocalService]

1001 - Viewpoint Manager Service - ["C:\Program Files\Viewpoint\Common\ViewpointService.exe"]

1001 - Windows Time - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - WAN Miniport (ATW) Service - ["C:\WINDOWS\wanmpsvc.exe"]

1001 - Windows Management Instrumentation - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Windows Media Player Network Sharing Service - ["C:\Program Files\Windows Media Player\WMPNetwk.exe"]

1001 - Security Center - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

1001 - Automatic Updates - [C:\WINDOWS\system32\svchost.exe -k netsvcs]

1001 - Wireless Zero Configuration - [C:\WINDOWS\System32\svchost.exe -k netsvcs]

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12 - Event Log

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1201 - Time : 12/6/2013 9:15:52 PM

1202 - Source : Userenv

1203 - Description : Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

1201 - Time : 12/6/2013 9:14:54 PM

1202 - Source : Userenv

1203 - Description : Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

1201 - Time : 12/6/2013 8:47:31 PM

1202 - Source : Application Error

1203 - Description : Faulting application waol.exe, version 9.7.2.1, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000108f3.

1201 - Time : 12/6/2013 7:31:12 PM

1202 - Source : Application Error

1203 - Description : Faulting application waol.exe, version 9.7.2.1, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000108f3.

1201 - Time : 12/6/2013 7:26:54 PM

1202 - Source : Userenv

1203 - Description : Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

1201 - Time : 12/6/2013 7:26:52 PM

1202 - Source : Userenv

1203 - Description : Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

1201 - Time : 12/6/2013 7:26:06 PM

1202 - Source : crypt32

1203 - Description : Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

1201 - Time : 12/6/2013 7:07:07 PM

1202 - Source : Userenv

1203 - Description : Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

1201 - Time : 12/6/2013 7:07:06 PM

1202 - Source : Userenv

1203 - Description : Windows couldn't log the RSoP (Resultant Set of Policies) session status. An attempt to connect to WMI failed. No more RSoP logging will be done for this application of policy.

1201 - Time : 12/6/2013 7:06:16 PM

1202 - Source : crypt32

1203 - Description : Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

1201 - Time : 12/6/2013 7:27:41 PM