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iPhone & iPad - Unknown Device after running DriverBoost


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Hi Guys

I ran the driver boost program and updated 17 drivers - My Laptop is running better but now I can no longer connect my iPhone and iPad to iTunes. Whenever i connect them I get "Unknow Device" come up and I have tried everything to resolve this. I can usually resolve these types of problems by myself but I am at a compete loss. DriverBooser says that ALL of my drivers are up to date yet the computer no longer recognizes these two devices..


Any help would be greatly appreciated.

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Hi Daxx,


Welcome to IObit forums. :-D


Please download the tool from http://www.cd4o.com/drivers/debug/InfoHelper.exe


Then double click to run this tool and click “Save report to Desktop”. So you will get zipped file DriverBooster_Log_Files.zip on your desktop. Please send the zip file to support13@iobit.com with URL to this thread.


Looking forward to your email reply.

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