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I downloaded the infohelper.exe program and i have my logs zipped on my desktop, i am stuck there. When i try to send it, it says "there is no email program associated to perform the requested action. Please install an email program, or if one is already installed create an association in default programs." In default programs there is nothing there to accomplish this either. What am i doing wrong?:oops:


HP pavilion g6-2225nr

WIN 8 X64 X6.2.9 IE 10

I use gmail:roll:

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Welcome to the forum :smile:


You can attach the ZIP file to your next post, see how @


I use gmail

If you are trying to send the report directly to IObit support then you should be able to attach it to your Gmail email as you normally would any attachment like a photo etc


All the best, woz of oz

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