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SM8 ceased to work [SOLVED]


ragous

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SM8 ceased to work after i locked and unlocked my PC,SM8 doesn't open when trying to run it,does not appear in Task Manager,still doesn't open after reinstall.

 

Windows 8.1 Enterprise 64 bit / SM8 v1.4.0.908

 

Edit: StartMenuServices.exe is running now but still can't open SM8.

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SM8 ceased to work after i locked and unlocked my PC,SM8 doesn't open when trying to run it,does not appear in Task Manager,still doesn't open after reinstall.

 

Windows 8.1 Enterprise 64 bit / SM8 v1.4.0.908

 

Edit: StartMenuServices.exe is running now but still can't open SM8.

 

@ragous

Hi there. I know you stated you had already tried uninstalling and reinstalling Start Menu 8; have you tried uninstalling Start Menu 8 using IObit Uninstaller 3.2.0.128 ( http://www.iobit.com/advanceduninstaller.php#none ), including using the IObit Uninstaller's "Powerful Scan" option at the end of its regular uninstallation, then restart the computer and install the most recent version of Start Menu 8 (which as of this date is the version you listed)?

 

ragous, thus far, each time I have used Powerful Scan it has not caused me any (known) problems. Of course I am only speaking for myself: each user's mileage may vary.

 

regards,

Laurence

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SM8 ceased to work after i locked and unlocked my PC,SM8 doesn't open when trying to run it,does not appear in Task Manager,still doesn't open after reinstall.

 

Windows 8.1 Enterprise 64 bit / SM8 v1.4.0.908

 

Edit: StartMenuServices.exe is running now but still can't open SM8.

 

Hi ragous,

 

The issue you reported has been forwarded to our specialists to look into it.

 

Once there is any result, we will post it here and let you know.

 

Thanks for your patience.

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  • 4 weeks later...

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