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Issue with reports


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Hi ektorbarajas,


Thanks for your feedback.


Could you please describe the issue more clearly? Because in the attached report shows ad follows:


Free/Total Size 125.2 GB/297.3 GB

Defragmention method Analyze

Defragmentation started 5/14/2014 3:35:53 PM

Defragmentation completed 5/14/2014 3:36:18 PM

Total Files && Directories 203053

Fragments 1857

Recommendation No defrag needed

Fragmentation Rate 0.05 %


It is the report for Analyze. Any more details to help us look into the issue?


Looking forward to your reply.

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I think that by mistake overwritted the report, I've just managed to obtain another


There you will see that for D drive says the following:

Free/Total Size 255.9 GB/637.9 GB

Defragmention method Automatic Defrag

Defragmentation started 15/05/2014 10:31:12 a.m.

Defragmentation completed 15/05/2014 10:34:05 a.m.

Total Files && Directories 134731

Defragmented Files && Dirs 0

Before 0.00 %

After 0.00 %


the summary says 0.00% fragmentation right?


But then if you look at the details, a lot of fragments appear :roll:


So it's not coherent, summary says one thing, but details other thing.

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Hi ektorbarajas,


Thanks for your reply


To look into the issue, please tick all your disk and click " Analyze" to analyze your disks. Then, please send us the report as you did before to look into the issue.


Looking forward to hearing from you.

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