Issue with reports

[ektorbarajas]

Hi.

 

I noticed that sometimes the reports have errors.

 

The attached report says:

Fragments 0

Before 0.00 %

After 0.00 %

 

But the details display a lot of files with fragments.

[Cicely]

Hi ektorbarajas,

 

Thanks for your feedback.

 

Could you please describe the issue more clearly? Because in the attached report shows ad follows:

 

Free/Total Size 125.2 GB/297.3 GB

Defragmention method Analyze

Defragmentation started 5/14/2014 3:35:53 PM

Defragmentation completed 5/14/2014 3:36:18 PM

Total Files && Directories 203053

Fragments 1857

Recommendation No defrag needed

Fragmentation Rate 0.05 %

 

It is the report for Analyze. Any more details to help us look into the issue?

 

Looking forward to your reply.

[ektorbarajas]

Hi.

 

I think that by mistake overwritted the report, I've just managed to obtain another

 

There you will see that for D drive says the following:

Free/Total Size 255.9 GB/637.9 GB

Defragmention method Automatic Defrag

Defragmentation started 15/05/2014 10:31:12 a.m.

Defragmentation completed 15/05/2014 10:34:05 a.m.

Total Files && Directories 134731

Defragmented Files && Dirs 0

Before 0.00 %

After 0.00 %

 

the summary says 0.00% fragmentation right?

 

But then if you look at the details, a lot of fragments appear :roll:

 

So it's not coherent, summary says one thing, but details other thing.

[Cicely]

Hi ektorbarajas,

 

Thanks for your reply

 

To look into the issue, please tick all your disk and click " Analyze" to analyze your disks. Then, please send us the report as you did before to look into the issue.

 

Looking forward to hearing from you.

[ektorbarajas]

Hi Cicely, attached is the requested report.

 

Regards

[Cicely]

Hi ektorbarajas,

 

Thanks for your reply.

 

Well, it is weird. The log you sent is normal. If you found anything abnormal in the feature, please feel free to tell us.