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License Key problem


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So I have Advanced Systemcare 7.3, and I activate a license key. It says, successfully activated key. But of course once I click manage license it says I still have free, I can repeat this as many times but it doesnt work. Also this isnt just a glitch where it says free but I have pro I cant access any pro toolbox, hell even when i uninstall and it says it'll give me pro for 3 months and i click yes it doesnt give me pro.

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Hi TrulyOutrageous,

 

Welcome to our forum.

 

Sorry to hear the issue. I checked your order with the Email you registered in our forum and we could not find the license code.

 

To look into the issue, please download the tool from http://testdemo.iobit.com/InfoHelperV7.exe

 

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.

 

Looking forward to hearing from you.

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Well actually I downloaded what you gave me and apparently nothing was inside the winrar afterwards. Also I don't actually have my own key. I just stole it from my friend.

 

EDIT: As you can see from the pictures it activates and yet I have free still, this is all in order it isnt a joke.

1 http://gyazo.com/174149266934681909806ee13e1ea8b0

2 http://gyazo.com/aa01718b7246db3a1d64a20b7c0df5ed

3 http://gyazo.com/cb99f80c79ded57455e5c4f78b17862f

 

I just realized the pictures could be reversed and it would look like the license worked. But it didn't trust me.

You can tell because it says 301 days left when of course there arent 301 days until 2015-2-26

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Hi TrulyOutrageous,

 

Thanks for your fast reply.

 

It is weird. To look into the issue, please download the tool from http://testdemo.iobit.com/InfoHelperV7.exe

 

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.

 

By the way, it is not suggested to disclose your license key in the forum even the license code you used is a giveaway license code, for others in the forum can see your license key.

 

Looking forward to hearing from you.

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Also I don't actually have my own key. I just stole it from my friend.

 

sorry but i need laughing :lol:

couse u tell public u stolen the licensekey !!!

 

Means that now 2 person use this 1 PC-Key??? you and your friend??

Maybe thats why not working on ur pc :roll:

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  • 3 weeks later...

 

sorry but i need laughing :lol:

couse u tell public u stolen the licensekey !!!

 

Means that now 2 person use this 1 PC-Key??? you and your friend??

Maybe thats why not working on ur pc :roll:

 

 

 

Actually IOBit allows 1 key to be used on up to 3 PC's. Therefore his friend may have had an extra slot for him to use that Key

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