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ads by Web Protect


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I bought Advance System Care for the express purpose of ridding myself of this horrid malware and after a huge sweep expunging hundreds of problems with my computer I am still infected by this Malware. I have followed all of the instructions and removed Web Protect and a couple of other programs, but I can't get rid of these ads! Please help me get rid of this stuff! I was really sure the ASC would do the job, but it didn't.


Please help!

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Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.


1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.


If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.


Please download AdwCleaner by Xplode onto your Desktop.


Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.




If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

When the AdwCleaner program will open, click on the Scan button as shown below.




AdwCleaner will now start to search for malicious files that may be installed on your computer.

To remove the files that were detected in the previous step, please click on the Clean button.




AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.

Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.





Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)


Please download Junkware Removal Tool to your desktop.


•Warning! Once the scan is complete JRT will shut down your browser with NO warning.


•Shut down your protection software now to avoid potential conflicts.


•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.


•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator


•The tool will open and start scanning your system.


•Please be patient as this can take a while to complete depending on your system's specifications.


•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.


•Copy and Paste the JRT.txt log into your next message.


Download Security Check by screen317 from one of the following links and save it to your desktop.


Link 1

Link 2


* Double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.


Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Thank yo for your input Superdave, as of this time I seem to be free from those heinous evil ads. Here is the log, even though I don't seem to need more help, if I wind up needing it, it'll be good to have it recorded here.


# AdwCleaner v3.309 - Report created 11/09/2014 at 19:00:58

# Updated 02/09/2014 by Xplode

# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)

# Username : Owner - OWNER-PC

# Running from : C:\Users\Owner\Downloads\adwcleaner_3.309.exe

# Option : Clean


***** [ Services ] *****


[#] Service Deleted : ProtectMonitor

Service Deleted : {9d5747ee-0448-4681-8337-1555de75a3b6}Gt


***** [ Files / Folders ] *****


Folder Deleted : C:\ProgramData\2308189059

Folder Deleted : C:\ProgramData\apn

Folder Deleted : C:\Program Files\AskPartnerNetwork

Folder Deleted : C:\Program Files\predm

Folder Deleted : C:\Program Files\SearchProtect

[!] Folder Deleted : C:\Program Files\Web Protect

Folder Deleted : C:\Users\Owner\AppData\Local\SearchProtect

Folder Deleted : C:\Users\Owner\AppData\Local\Temp\apn

Folder Deleted : C:\Users\Owner\AppData\Local\Temp\Iminent

Folder Deleted : C:\Users\Owner\AppData\LocalLow\FunWebProducts

Folder Deleted : C:\Users\Owner\AppData\LocalLow\MyWebSearch

Folder Deleted : C:\Users\Owner\Documents\Optimizer Pro

File Deleted : C:\Windows\system32\drivers\{9d5747ee-0448-4681-8337-1555de75a3b6}Gt.sys

File Deleted : C:\Users\Owner\AppData\Roaming\aps.uninstall.scan.results

File Deleted : C:\Program Files\Mozilla Firefox\Components\AskSearch.js

File Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\oh1drnar.default-1410391080412\user.js

File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage

File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage

File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.boostsaves.com_0.localstorage


***** [ Scheduled Tasks ] *****


Task Deleted : APSnotifierPP1

Task Deleted : APSnotifierPP2

Task Deleted : APSnotifierPP3


***** [ Shortcuts ] *****



***** [ Registry ] *****


Key Deleted : HKCU\Software\Google\Chrome\Extensions\pfkfdlcdbajamklbneflfbcmfgddmpae

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfkfdlcdbajamklbneflfbcmfgddmpae


Key Deleted : HKLM\SOFTWARE\Classes\Iminent

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B0DE3308-5D5A-470D-81B9-634FC078393B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1A2A195A-A0F9-4006-AF02-3F05EEFDE792}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2D9DB233-DC4B-4677-946C-5FA5ABCF506B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3AE76A17-C344-4A83-81CE-65EFEE41E42D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4C0A69B0-CE97-42B7-86FC-08280C99C74D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E9EB4D5-C929-4005-AC62-1856B1DA5A24}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8FAF962C-3EDE-405E-B1D0-62B8235C6044}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1F5E799-B218-4C32-B189-3C389BA140BB}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F60C9408-3110-4C98-A139-ABE1EE1111DD}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{00A6FAF1-072E-44CF-8957-5838F569A31D}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{07B18EA1-A523-4961-B6BB-170DE4475CCA}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CF739809-1C6C-47C0-85B9-569DBB141420}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{84FF7BD6-B47F-46F8-9130-01B2696B36CB}]

Key Deleted : HKCU\Software\AnyProtect

Key Deleted : HKCU\Software\Optimizer Pro

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\TutoTag

Key Deleted : HKCU\Software\WebProtect

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKCU\Software\Zugo

Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp

Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products

Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts

Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch

Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

Key Deleted : HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C}

Key Deleted : HKLM\SOFTWARE\Iminent

Key Deleted : HKLM\SOFTWARE\Tutorials

Key Deleted : HKLM\SOFTWARE\WebProtect

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\DatamngrCoordinator.exe


***** [ Browsers ] *****


-\\ Internet Explorer v9.0.8112.16575



-\\ Mozilla Firefox v31.0 (x86 en-US)


[ File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\oh1drnar.default-1410391080412\prefs.js ]



-\\ Google Chrome v


[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]


Deleted [search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

Deleted [search Provider] : hxxp://www.ask.com/web?q={searchTerms}

Deleted [search Provider] : hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_cmi_14_36_ff&cd=2XzuyEtN2Y1L1QzutDtDtByEzz0C0AzyyCtA0C0D0F0A0EtDtN0D0Tzu0SzyzztDtN1L2XzutAtFtBtFtCtFtCtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StA0E0CyDtBtByBzztGyByC0C0FtGzztD0CzztG0E0DtA0FtGtBzy0BtB0AyD0ByC0AyByE0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2StC0FyBtC0ByCtDyEtG0AtAyByDtGyE0DyB0CtGzz0AtCtBtGyDzzyCyCtDtD0Ezz0DtD0Azy2Q&cr=1636644255&ir=

Deleted [startup_urls] : hxxp://www.trovi.com/?gd=&ctid=CT3330390&octid=EB_ORIGINAL_CTID&ISID=M3F59FEC9-3671-4DC7-89A3-1428381C6A31&SearchSource=55&CUI=&UM=6&UP=SPFCC972E3-D5B1-433E-B61C-85C2C9F8CDF6&SSPV=

Deleted [Extension] : pfkfdlcdbajamklbneflfbcmfgddmpae




AdwCleaner[R0].txt - [6322 octets] - [11/09/2014 18:51:48]

AdwCleaner[s0].txt - [6391 octets] - [11/09/2014 19:00:58]


########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [6451 octets] ##########

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