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Give us your suggestions for IObit Malware Fighter 3


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I have been using IMF for several years and use ASC Ult also. My problem is now that I have installed IMF 3, cookies are being deleted that I don't want deleted. How do I stop it??? Do I turn off Anti-Tracking??? Thanks.

 

Hi femokie,

 

What cookies you do not want to delete? Anti-Tracking feature only turns off the harmful tracking data.

 

Please turn off Cookie Guard in Security Guard.

 

Cheers.

 

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Two things:

 

I like that ASCU8 and SDF4 AutoCare and AutoDeFrag in the background, and you can see that it's doing something by tooltip and notification area icon animation. Can we make MF3 work in the background similarly?

 

Also, MF3Pro doesn't recognize Driver Booster 2.1 Pro installation.

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Why since the update is there now a IMF.EXE file using all CPU?

Why since update is other Anti malware detecting the surfing portion as Adware/PUP?

And when you call Tech support are they difficult to communicate with and refuse to answer questions or give explanations?

And why I am unable to get REAL assistance to resolve this issue?

Further why have a call center in a country that can barely understand basic English?

 

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Why since the update is there now a IMF.EXE file using all CPU?

Why since update is other Anti malware detecting the surfing portion as Adware/PUP?

And when you call Tech support are they difficult to communicate with and refuse to answer questions or give explanations?

And why I am unable to get REAL assistance to resolve this issue?

Further why have a call center in a country that can barely understand basic English?

 

Hi TheInterceptor,

 

Welcome to IObit.

 

Please describe the issues you encountered in detail so that we can provide accurate solution. If possible, screenshot of the trouble or any error message you got will be much appreciated.

 

Guide for taking screenshot.

 

http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

 

Moreover, please download the tool from http://testdemo.iobit.com/InfoHelperV8.exe

 

Then double click to run this tool and click “Save report to Desktop”. Then you will get zipped file IObit_Debug_Info on your desktop. Please send it to us so that we can get the detailed information to look into.

 

You can post back in this pose or contact us directly via imfsupport@iobit.com

 

Cheers.

 

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Two things:

 

I like that ASCU8 and SDF4 AutoCare and AutoDeFrag in the background, and you can see that it's doing something by tooltip and notification area icon animation. Can we make MF3 work in the background similarly?

 

Also, MF3Pro doesn't recognize Driver Booster 2.1 Pro installation.

 

Hi bnjroo,

 

Thanks for your suggestion. I've written down it and will consider it according to the feedback of our users.

 

Moreover, IMF 3 Pro can recognize Driver Booster 2.1. Please check again.

 

Cheers.

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  • 2 weeks later...

Hi

I'm not sure if I should write this here but I think you should really improve malware detection. My computer got infected by adware (PriceChop, to be precise) but IMF didn't detect it. Not even in Full Scan.

So I tried SpyHunter and solved this threat and like 20 others! I really think IMF is a good program, so I don't want it to be replaced...

Could you please see what's wrong? I'd really appreciate it!

Thanks in advance!

 

Note: I have IMF 3.

 

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Hi

I'm not sure if I should write this here but I think you should really improve malware detection. My computer got infected by adware (PriceChop, to be precise) but IMF didn't detect it. Not even in Full Scan.

So I tried SpyHunter and solved this threat and like 20 others! I really think IMF is a good program, so I don't want it to be replaced...

Could you please see what's wrong? I'd really appreciate it!

Thanks in advance!

 

Note: I have IMF 3.

 

Hi ZenMaster_Leo,

 

Sorry that IMF failed to detect PriceChop. Our engineer will collect related information to remove it asap.

 

We also keep expanding our database. If you encounter any malware that IMF fails to detect, feel free to let us know.

 

Cheers.

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Don't know if anyone has previously suggested this but I would like to have an option under Scan Settings to have the GUI automaticlly close after a scan is completed if no malware has been found during the scan. I hate unlocking my computers and seeing the GUI there and then having to close it when there has been no malware found during the scan.

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Don't know if anyone has previously suggested this but I would like to have an option under Scan Settings to have the GUI automaticlly close after a scan is completed if no malware has been found during the scan. I hate unlocking my computers and seeing the GUI there and then having to close it when there has been no malware found during the scan.

 

 

Hi Buddahfan,

 

bnjroo has a similar suggestion like yours . I personally agree with you and will forward your suggestion to our product manager who will take it into consideration.

 

Cheers.

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  • 1 month later...
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  • 5 months later...

I want to see that IMF is trusted by windows.

i mean that every few minutes i get a error that says that IMF and windows defender are not running??

than i can choose one of the two.

when choosing IMF it says do you trust the provider ...........ect.

i choose yes and the message is gone, BUT after a some time the error comes back and the same story to (not) solve it.

 

how to solve this???

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Hi hitman,

 

Thanks for your suggestion.

 

We have made improvements in IObit Malware Fighter v4. You can try IMF v4 beta 1 at http://www.majorgeeks.com/files/details/iobit_malware_fighter_beta.html

 

Welcome your suggestion for the new version at http://forums.iobit.com/forum/iobit-security-software/iobit-malware-fighter-v4/211707-send-your-feedback-for-iobit-malware-fighter-v4

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