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Blue Screen / System Crash

Essam Ahmed

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When i setup the Ralink Wifi Adapter Update my computer screen became blue and restarted witout opening windows ( windows 7 ) i made a restor system and then finally compueter opened i observed the warning when i setup update the system warning me that the program publisher unknowed my friends had the same problem i think all people will be like me and my firends ... at end i really extremely love Iobil Proudcts so i requested the problem , thanks my pro

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Hi Essam Ahmed,

Please help us look into this issue as the steps below:

1. Send us the screenshots which can help specify this problem, like error messages:

Guide for Taking Screen Shots: http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

2. Download http://www.cd4o.com/drivers/debug/InfoHelper.exe, >> double click to run this tool >> click “Save report to Desktop” >> find db_info_xxxx.zipon your desktop >> send us the zip file.

Send the information above to dbfeedback@iobit.com with your forum ID or this post link. Thanks a lot.



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