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Send Your Feedback for Advanced SystemCare 8


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Would be brilliant to have permanent Exclude option on registry cleaner. There is a "Fix" that ASC tries to do every time which causes problems in Lync. The fix may be correct for majority but not for me and would be great if I could tell ASC to ignore that particular registry entry.

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Great overall program, well done iobit! Amazing look, sleek finish, easy-to-use interface, powerful clean, amazing tools. Best Version Yet! 10/10.

 

Also ive noticed a few bugs and typos and will be constantly updating this post.

 

Typos:

 

Under Protect > System Reinforce > Details : Says "Turn On" Instead of "Turn Off" for already on options. http://forums.iobit.com/filedata/fetch?type=thumb&filedataid=14013

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I found this new program to be very user friendly. But I find the company doesn't seem to keep complete records of what you have purchased from them. They continually push you to but products that you already have. Surely this part of the data can't be that bad that you have know idea what people have or not. Very poor on this.

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I have a few questions:

 

I use ASC and SmartDefrag. I have both turned off from loading at startup and autodefrag off too. Problem is when I run ASC after it, my computer is fast. But then after 2 days my computer gets slow again and I end up launching ASC again to run care again. And I repeat this every 2 days. Would really be great if I could automate it and not have to worry about it. If it could keep my PC working well automatically. Getting a bit tired of manually running care....so I am thinking about changing to more automatic settings. But have a few queries about auto settings: Is it better to leave the programs to load at startup and leave auto defrag on? (It won't add too much startup time?) Plus reason why I turn autodefrag off is I'm not sure about having it on all the time....like does it use a lot of power running a defrag and drain the battery? Or does running a defrag use any more power than a computer on idle does? Really want automatic settings so IObit software will keep my PC fast 24/7 and not slow down.

 

Is disk fragmention the main cause of computer slowdown? I checked my PC with internet security and no malware was detected, so fragmention is then the next likely cause of why my computer gets slow? Just find it puzzling why after I run ASC8 my computer is fast, then 2 days later its slow again (slow startup, sluggish launching programs etc.) and I have to run ASC again! And repeat every 2 days....

 

EDIT: I have changed the settings now. I have turned on autocare in ASC8 beta 2 (Perform autocare when computer is idle) and I have turned on autodefrag in SmartDefrag and have both programs set to launch automatically at startup. So I will test it now and hopefully IObit software will keep my computer fast automatically now and not slow down. No harm to try out these new settings for a few days and see do they keep my computer fast! (Unlike my old manual settings where I had to manually run all programs every few days to keep my PC fast). Just one question: The autocare in both programs isn't excessive?? It won't drain my battery having automatic care settings on both programs on all the time? Like its not defragging all the time the computer is idle?? Or running ASC every time the computer gets an idle moment??! Does it limit how much they are run?

 

Final question about SmartDefrag: Should I use Defrag and prioritize or Defrag and full optimize. I usually use Defrag and full optimize, it seems to give a more well sorted "tidier" defrag than the prioritize one. Does defrag and prioritize include what defrag and full optimize does? Or do I need to use defrag and full optimize sometimes and prioritize other times. The manual could have more information on the differences of these functions!

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Nice upgrade and absolute great tools.

 

I am however concerned about the CPU temperature reporting as the monitor states that I'm running at 118 degrees Celcius but another utility that monitors the same and has for some time now (SpeedFan) indicated a temp of 74 degrees celcius. I am not saying ASC is wrong but it reports over 100 degrees upon initial bootup while running Windows 8.1 Pro and ASC Beta 2 and has never provided a Fan speed although my fan does run and receive readings from the other utility.

 

For any users wondering where I'm referring to, the monitor that remains up in the top right corner of your system. Below the RAM/CPU/Disk & Network usage readings, there is a blank black space in the middle just above the Clean RAM & Screenshot buttons. Although you can't see it, click in that space and it will expand to give you further readings including temperature of your CPU, GPU, Mainboard & also provie your Fan Speed.

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hello sir

i used both beta version and i got some bugs

1. how can i send crash report manually all time send fail so i want save this crash in my computer and send manually , i check there is no option can u add that option

2.registry errors stop when reach 87% take much time reach 88%

3.too many slow scan also not response when change task for 1 or 2 second

4.disk optimization is too slow ,crash and hang pc

5.automatic download and install update there is no option uncheck for update before scan

6.program deactivator also slow down pc and not response for few second

7. more i will post later

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hello sir

i used both beta version and i got some bugs

1. how can i send crash report manually all time send fail so i want save this crash in my computer and send manually , i check there is no option can u add that option

2.registry errors stop when reach 87% take much time reach 88%

3.too many slow scan also not response when change task for 1 or 2 second

4.disk optimization is too slow ,crash and hang pc

5.automatic download and install update there is no option uncheck for update before scan

6.program deactivator also slow down pc and not response for few second

7. more i will post later

 

Vishnu......I agree on the crash reporting but the registry error check @ 87% seems like an issue with your system rather than the app. Do you have multiple versions of ASC installed simultaneously? If not, remove all but the Beta 2.

I have no issues whatsoever with crashing or being slowed down. What are your pc/laptop settings?

Program deactivator is going to make your system unresponsive for a few moments while it makes changes. You are aware that making changes to your system is recommended with ALL other applications closed. You seem to be statig that you're running multiple apps or even gaming while running this.

Provide them with your OS and system setup information as that would help determine the root cause of your issues. Are you running Win 7? Win 8? Win 8.1? Linux? How much RAM do you have installed? What's your processor speed, etc?

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I have been using advanced care version 7 pro, it really works great, the advanced care 8 beta is a lot better, picked up a lot more errors and cleans system better than 7, I still run Windows Defender, as Advanced didn't find some spyware that Defender did. Windows defender still finds more spyware than advanced 8, but I like iobit software, very easy to use and works great! The defrag is close to perfect! I uninstalled Windows Defrag, I only use Advanced defrag 3, awesome!

 

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I just updated to the new beta and I have to say this I like the new performance monitor. However, there is a slot the for the fan speed and the speed doesn't show on my computer even tho I can hear my fan running. IDK if it is my computer or not.

 

Hi TigerMedic,

 

Welcome to IObit Forum.:-)

 

The Fan Speed issue will be improved in later version.

 

Thanks for your understanding.

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I have it set to chrome and other programs realise that, does this mean I found a bug and if so the bug has been around in every version of ASC since I started using it about 3 years ago. This is also a problem in Driver Booster and iobit uninstaller and assumably all iobit products!

 

Hi carstorm,

 

I have reported this issue to our product team. They are looking into it now. I'll inform you as soon as they get ways to solve it.

 

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Hi Cicely,

 

Demo shows that my C: drive is on an SDD (as shown in DemoLog.txt). The Asus web site says it is an eMMC. The P: drive where I installed ASC8 is shown as an HDD, but it is definitely a micro-SD card from Kingston.

 

[ATTACH]temp_13983_1410614741336_977[/ATTACH]

 

I have upgraded B1 to B2, and am still unable to show the ASC icon on startup.

 

Hi CharnK,

 

I have reported the micro-SD card issue to our product team. They are looking into it now. I'll inform you as soon as they get ways to solve it.

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I have a question. I updated for another year to 7.4 Did a scan and it fixed all the problems. I then saw the notice of 8 Beta 2 and installed that then scanned with it, it found 2654 problems. Did my 7.4 leave that many problems for the version 8 beta 2 to find? Not a very good review for 7.4.

 

Hi Proking42,

 

As ASC v8 is more advanced that ASC v7, so the issue you mentioned is normal.

 

If you have any other question, please post here.

:oops:

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I am getting a Malicious warning from Chrome that is It is blocking the updated version. I did not have any issues with the other version 7 8 and 8.1

 

Hi Aeonpi,

 

IObit product is safe to download and use, please allow this operation or download from another browser. We are contacting Chrome to remove this false positive.

 

Download link: http://www.majorgeeks.com/files/details/advanced_systemcare_8.html

 

Thanks for your understanding.:oops:

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If i press the little arrow on the desktop besite the RAM% and CPU%, a menue will open with the temperature of CPU, GPU and other. but the Temperature is in Fahrenheit. We (in Germany) need Degree

 

Hi Daskalos,

 

Please right click on the Performance Monitor, click settings and then you can set the temperature as Celsius.

 

 

Thanks for choosing IObit to care your PC.:-)

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Hi, i try to open page 25 here in the asc8 Topic. But get a error message always. All sites 1 - 24 , 26 are ok, but page 25 with my question (and answer) cannot open ..

 

Hi Daskalos,

 

Actually, I have got the same issue. Please temporarily open Page 25 by right click on it to open it in another tab. We will fix this later.

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Morning Cicely,

I see IObit did indeed go with a rework for the Performance Monitor in Beta 2 and I have to say, "WOW!" Was so blown away with the addition of the Temps meters in the rework, very AWESOME! Wish that had been part of my suggestion!!! LOL I do have to ask though... I'm getting temp reading of 212 degrees for my CPU and no reading on fan speed... was thinking my CPU fan in my Laptop may have went out, but after removing the keyboard, and a toothpick in the fan, I found it is working fine. This is an AMD A8-4500M Laptop which means the GPU is in the CPU... therefore reading 122 degrees for GPU with a 212 degrees for CPU doesn't make sense to me? Whatever you guys do, I love this addition, but can we confirm that these meters are reading the proper sensors? Not sure myself if this would be something that could/should be setup properly per each machine by the user or what.... I so love this idea... Maybe change color scheme in temp meters to a green (good), yellow (Warning), and red (Danger Temp) or maybe user choice in settings like the setting for PC Health. Also, please bring back the PC Health grade in the Monitor at the top above the graphs, making sure it doesn't take up too much space. Seen the new screenshot icon... I need to check this new feature out before inputting on it... it seems that it might be very beneficial, but gotta play with it some first.

 

ASC8 is really starting to be an awesome update version to an already fantastic software. You guys are really on the right track! If I may add as a reminder for you guys (without offending): Keep it simple enough for the basic user, but also "geeky" for the advance user, A fine line to walk, but thus far, really looks like you guys have some serious "tightrope skills"!

 

Hi ACCPresidentLB,

 

Thanks for your feedback and suggestions.:-) I will report to our product team for serious consideration. If you have more ideas, please share here.

 

The Fan Speed issue will be improved in later version.

 

Thanks for your understanding.

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I've had ASC 7.4 Pro. When prompted to , I downloaded ASC 8 Beta 1.0.

 

On 2 occasions , I ran 8 Beta ---then I ran 7.4 Pro immediately thereafter ------ I HAD 63 MALWARE,109 REGISTRY ERRORS,1000 PRIVACY ISSUES AND 5.0 MB OF JUNK!!!

 

WHAT'S WITH THAT???

 

IS THIS DOING ANYTHING???

 

Hi t2jaguar,

 

Thanks for your feedback.:oops:

 

Regarding the issue you reported, please help us look into it by following steps below:

 

1. Please perform a scan with ASC 8 and take a screenshot of the result window.

 

Guide for taking a screenshot: http://graphicssoft.about.com/cs/gen...screenshot.htm

 

2. Please repair all problems found in ASC 8.

 

3. Please reboot your computer to see whether ASC 7 can still scan out some issues.

 

4. If yes, please perform a scan with ASC 7 and take a screenshot of the result window too.

 

5. Please repair all problems found in ASC 7 if there is any.

 

6. Please download the tool from

http://testdemo.iobit.com/InfoHelperV8.exe

 

Then double click to run this tool and click “Save report to Desktop�. So you will get zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can look into the issue further.

 

7. Please download the tool from

http://testdemo.iobit.com/InfoHelperV7.exe

 

Then double click to run this tool and click “Save report to Desktop�. So you will get zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can look into the issue further.

 

Thank you very much for your patience.

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The New UpDate 8.2... I Love it! I really like the temp on the desktop. Just missing the system info. Thanks for so far the best A.S.C. 8.2 beta

 

Hi RealBigSwede,

 

Happy to hear that you like ASC v8. System Information is still in the Toolbox, you can see it by clicking “Show more tools� at the bottom right of the Toolbox interface.

 

If you need any further help, please let us know.

:-)

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