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USB stops working after running DBV2


CKCustom

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Posted

I loose my mouse and keyboard after running DBV2 I had to back-up my computer to a restore point and then after that I get other issues from running restore points.

 

PS I can't stand how when you download one of IObit programs all the programs start downloading with out my permission.

 

Frustrating guys. What can I do?

Posted

Hi CKCustom,

 

Could you please help us look into this issue with the following steps?

 

1. Run Driver Booster again and scan. This time please do not update the drivers in case that the same problem happens again.

 

2. Download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe, >> double click to run this tool >> click “Save report to Desktop” >> find db_info_xxx_i.zip on your desktop >> send us the zip file to dbfeedback@iobit.com with your post link.

Looking forward to your reply.

 

 

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