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Problem with application "C:\Program Files (x86)\IObit\Surfing Protection\SPUpdate.exe"


Bobby13

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Today when I logged on I was unable to load any internet pages and this error message came up ' Thread Error: The handle is invalid (6).' in reference to this application SPUpdate.exe... there's not much on the internet with a similar problem...so I took a punt at removing this programme. I restarted the computer and tried to open a browser again, but it still won't connect to the internet, but I don't get any error message to tell me what it's problem is now.

When I open Advanced SystemCare 8.2 the Surfing Protection icon is still available and switched to on, in the Protect tab.

I don't know what to do. Is the problem with the application? should i reinstall it?..although I don't know how to do that as it seemed to come with the latest version of ASC.

Any advice is much appreciated.

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Hi Bobby13

Welcome to the Forum.

 

The first thing you should do is a System Restore to a time before this problem occurred. You can find System Restore in the Rescue Centre of ASC. Let us know if this solves your internet issue.

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