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database dbd is missing


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Posted

Hello,I acquired ASC PRO.Recently when trying to load ASC pro or smart defrag, I got the notice "Database file PriTemp.dbd is missing please reinstall advanced system care to fix this error" So, I uninstalled ASC and reinstalled a newly downloaded version of ASC8. The same notice has appeared again. Now what do I do?

 

in attached IObit_Debug_Info

Posted

Yes i attached debug file in the post at the top

Can you control please?

 

Hello,I acquired ASC PRO.Recently when trying to load ASC pro or smart defrag, I got the notice "Database file PriTemp.dbd is missing please reinstall advanced system care to fix this error" So, I uninstalled ASC and reinstalled a newly downloaded version of ASC8. The same notice has appeared again. Now what do I do?

 

in attached IObit_Debug_Info

 

 

Posted

Hi davidegeraci,

 

We have forwarded your feedback to our technicists. They are looking into it now. I'll inform you as soon as they get ways to solve it.

 

Thanks for your patience.

 

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