Installation problem

[billb]

After installing ASC on this computer, when ASC starts the screen turns black and white an is unreadable. It appears ASC is running. The only way to return to normal operation is to reboot my computer. I've uninstalled/reinstalled several times with the same result. The previous version, Advanced Windows Care worked fine.

Also, ASC works fine on my laptop and the other desktop.

 

Any suggestions?

 

Thnx,

 

billb

[ak2112]

Answers yet

 

I am having the same problem. If you read posts by some others, it is your problem since you are not "tweeking" your screen everytime. If you read the ASC3 bug forum there are others having the same problem. I have also tried a couple times for a "fresh install" and still no help. Just wanted to let you know that you are not alone. " I feel your pain" to quote President Clinton.

[billb]

response

 

Is there anyone at obit who can help??

[JustDave]

Hi billb,

 

It's probably best if you contact tech support directly on this one. Try...

http://www.iobit.com/contact.html

[detailer]

black and white

 

Hi billb-Agreed-the number of instances reported is up to four or five that I've seen so far-I'd fire off email to the link provided by Dave on a weekly basis.In my opinion,this is a driver compatibility issue,and can't seem to be rectified by any user adjustments.Definitely go to the developer on this one and remember,the squeaky hinge gets the oil-best of luck

[billb]

thnx to all. I've sent the problem to tech support as suggested.

 

billb

[IcyFrostPyro]

when you get your solution post it here. wed like to know