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Joe W

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Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.


1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.


If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.



I don't know why I'm responding to this thread because this forum is not working properly. For some reason, no one ever follows up to my response. But, here goes.


Please download AdwCleaner by Xplode onto your Desktop.


Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.




If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

When the AdwCleaner program will open, click on the Scan button as shown below.




AdwCleaner will now start to search for malicious files that may be installed on your computer.

To remove the files that were detected in the previous step, please click on the Clean button.




AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.

Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.




Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)


Please download Junkware Removal Tool to your desktop.


Warning! Once the scan is complete JRT will shut down your browser with NO warning.


Shut down your protection software now to avoid potential conflicts.


•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.


•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator


•The tool will open and start scanning your system.


•Please be patient as this can take a while to complete depending on your system's specifications.


•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.


•Copy and Paste the JRT.txt log into your next message.


Download Security Check by screen317 from one of the following links and save it to your desktop.


Link 1

Link 2


* Double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.


Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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# AdwCleaner v5.004 - Logfile created 27/08/2015 at 16:08:40

# Updated 26/08/2015 by Xplode

# Database : 2015-08-25.1 [server]

# Operating system : Windows 7 Home Premium Service Pack 1 (x86)

# Username : Joe - JOE-PC

# Running from : C:\Users\Joe\Downloads\adwcleaner_5.004.exe

# Option : Cleaning

# Support : http://toolslib.net/forum


***** [ Services ] *****


[x] Service Not Deleted : Application Updater

[x] Service Not Deleted : Program Manager


***** [ Folders ] *****


[x] Folder Not Deleted : C:\Program Files\Application Updater

[x] Folder Not Deleted : C:\Program Files\IObit Apps Toolbar

[x] Folder Not Deleted : C:\Program Files\Common Files\Spigot

[x] Folder Not Deleted : C:\Program Files\Common Files\ProgramManager

[-] Folder Deleted : C:\Users\Joe\AppData\Local\SearchProtect

[-] Folder Deleted : C:\Users\Joe\AppData\Local\Google\Chrome\User Data\Default\Extensions\fopdddcinljmpmioaklghcalngfhbaen

[-] Folder Deleted : C:\Users\Joe\AppData\Local\Google\Chrome\User Data\Default\Extensions\bbmegnmpleoagolcnjnejdacakedpcgd


***** [ Files ] *****


[x] File Not Deleted : C:\Users\Joe\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\fopdddcinljmpmioaklghcalngfhbaen

***** [ Shortcuts ] *****



***** [ Scheduled tasks ] *****


[x] Task Not Deleted : LaunchSignup


***** [ Registry ] *****


[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [searchSettings]

[-] Key Deleted : HKCU\Software\Google\Chrome\Extensions\bmkckgpgekmanipelfidlhmkfcjicion

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10921475-03CE-4E04-90CE-E2E7EF20C814}

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{10921475-03CE-4E04-90CE-E2E7EF20C814}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}

[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{03EB0E9C-7A91-4381-A220-9B52B641CDB1}]

[-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{03EB0E9C-7A91-4381-A220-9B52B641CDB1}]

[-] Key Deleted : HKCU\Software\IObit Apps

[-] Key Deleted : HKCU\Software\AppDataLow\Software\Browser Extensions

[-] Key Deleted : HKCU\Software\AppDataLow\Software\IObit Apps

[-] Key Deleted : HKLM\SOFTWARE\Application Updater

[-] Key Deleted : HKLM\SOFTWARE\IObit Apps

[!] Key Not Deleted : HKU\S-1-5-21-3653458524-4066599070-9394771-1000\Software\AppDataLow\Software\Browser Extensions

[!] Key Not Deleted : HKU\S-1-5-21-3653458524-4066599070-9394771-1000\Software\AppDataLow\Software\IObit Apps

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\30C16B15B255BD349A1157B8A83E2AF9

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED1CAE30F47D14B41B5FC8FA53658044


***** [ Web browsers ] *****


[-] [C:\Users\Joe\AppData\Local\Google\Chrome\User Data\Default\Web Data] [search Provider] Deleted : aol.com

[-] [C:\Users\Joe\AppData\Local\Google\Chrome\User Data\Default\Web Data] [search Provider] Deleted : ask.com




:: Winsock settings cleared


########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [4127 bytes] ##########


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Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.5.9 (08.27.2015:1)

OS: Windows 7 Home Premium x86

Ran by Joe on Fri 08/28/2015 at 7:44:49.11






~~~ Services


Successfully deleted: [service] program manager [Reboot required]




~~~ Tasks


Successfully deleted: [Task] C:\Windows\System32\tasks\Driver Booster Scan

Successfully deleted: [Task] C:\Windows\System32\tasks\Driver Booster SkipUAC (Joe)

Successfully deleted: [Task] C:\Windows\System32\tasks\Driver Booster Update

Successfully deleted: [Task] C:\Windows\System32\tasks\LaunchSignup

Successfully deleted: [Task] C:\Windows\System32\tasks\Program Manager

Successfully deleted: [Task] C:\Windows\System32\tasks\Uninstaller_SkipUac_Administrator

Successfully deleted: [Task] C:\Windows\System32\tasks\Uninstaller_SkipUac_Joe




~~~ Registry Values




~~~ Registry Keys


Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9D974C8C-6D92-44FB-BEAF-B45A1C0CF17F}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}




~~~ Files




~~~ Folders


Successfully deleted: [Folder] C:\Program Files\application updater

Successfully deleted: [Folder] C:\Program Files\Common Files\programmanager

Successfully deleted: [Folder] C:\Program Files\iobit apps toolbar

Successfully deleted: [Folder] C:\Program Files\iobit\driver booster

Successfully deleted: [Folder] C:\ProgramData\iobit\driver booster

Successfully deleted: [Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\driver booster 2

Successfully deleted: [Folder] C:\ProgramData\productdata

Successfully deleted: [Folder] C:\Users\Joe\AppData\Roaming\iobit\driver booster

Successfully deleted: [Folder] C:\Users\Joe\AppData\Roaming\productdata




~~~ Chrome


Successfully deleted: [Folder] C:\Users\Joe\Appdata\Local\Google\Chrome\User Data\Default\Extensions\fopdddcinljmpmioaklghcalngfhbaen


[C:\Users\Joe\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset


[C:\Users\Joe\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:



[C:\Users\Joe\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset


[C:\Users\Joe\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:


















Scan was completed on Fri 08/28/2015 at 7:46:59.17

End of JRT log



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  • 1 month later...

Sorry I haven't responded, been through some surgery, been taking care of my parents estate and to be honest I forgot about posting here. I have found out it was a malware ad attached to Google Chrome AdBlock extension. Sorry don't remember which one it was because I found a discussion about it just before I went to bed, deleted the program & a few days later I had surgery.

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  • 4 weeks later...


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