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Happened with ASC 8.4 and now with 9. Disables start menu and Cortana in windows10.


billmah52

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Hi billmah52,

 

Welcome to IObit Forum. :)

 

As we know, many users also encountered with this issue even without ASC installed. Normally, ASC will not cause such issue.

 

To further checking, please download the tool from http://testdemo.iobit.com/InfoHelperV9.exe

 

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop, please send it to us so that we can get the detailed information to look into.

 

If the zip file is too large to be sent, please upload it to www.wikisend.com and give us the download link.

 

Thanks.

 

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