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Whole system crash.

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After using the Startup Optimization program, my pc crashed and I cannot reboot into Windows.


Hi Mebert518,


Welcome to IObit Forums.


Sorry for the trouble you encountered. Please help us investigate the issue by providing us with more information below:


1. What do you mean that whole system crash? Do you mean that you got a BSOD after using Startup Manager? If so, please go to this path: C:\Windows\Minidump and send us all files under this folder so that our engineers can analyze it.


2. Please download the tool from http://testdemo.iobit.com/InfoHelperV9.exe


Then double click to run this tool and click “Save report to Desktop”. Then you will get zipped file IObit_Debug_Info on your desktop. Please send it to us so that we can get the detailed information to look into.


Thank you for your time in advance.




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