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SM8 issues with win 10 build 1511 14271.1000


DR3W

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Posted

howdy, sm8 been working perfectly up untill latest insider preview build update, most of the time clicking start button nothing happens but if i right click it and go to settings then click start button works spot on, nock settings off start button not respond again

Posted

Hi DR3W,

 

Welcome to IObit Forum!

 

Please download and reinstall Start Menu 8 from the link below to check whether the issue is solved or not.

https://www.dropbox.com/s/ixj1unohik26lyu/setup20160303.exe?dl=0

 

If not, please follow the steps below to help us further look into it.

 

1.Download the tool GetIObitConfigurationFile.exe from https://www.dropbox.com/s/zeebd524gwwg67b/GetIObitConfigurationFile.exe?dl=0

 

2.Double click to run it and click “Save report to Desktop”. After it finished, click OK.

 

3.Then you will get the file iu_logs_xxx.log on your desktop. Please send iu_logs_xxx.log to us.

 

Thanks for your time and help.

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