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Search and Apps stoped working!


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?I use Windows 10.

?Recently after using ASC9, my Windows search stop working. I click in the search icon and nothing happens. In task manager the "search app" doesn't appear, even with wsearch working in "processes" and even restarting it.

?The fix fixtures of ASC9 didn't fix it.

?Also, some Windows 10 apps (like facebook or card game solitaire) stop working!


?Is it something related to clean tools, startup tools, optimization modules? Can't figure it out!

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Welcome to IObit Forums.


Sorry for the trouble. Please send us the screenshot of the trouble or any error message you received so that we can see the issue clearly.


Guide for taking a screenshot: http://www.take-a-screenshot.org/


Please follow the steps below to provide us with the requested file for our further investigation.


Download the tool from http://testdemo.iobit.com/InfoHelper.exe -> Double click to run this tool on the PC with problem and click 'Save report'. -> After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder. -> Send the zipped file to us so that we can get the detailed information to look into.


Thanks in advance.



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