Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Coupons A Good Utility Program From IObit IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs Driver Booster Pro Review

Mullvad VPN not connecting

Recommended Posts

Since I installed and run a few cleanup stuff on ASC Ultimat 9 Mullvad VPN won't connect. It just shows me that it's connecting, connecting, but every time it fails to connect. I'm sure it's ASC as before Mullvad worked fine. How do I whitelist this program or how do I enable it?

Link to comment
Share on other sites

Hi somemonenew,


Welcome to IObit Forums.


Sorry for the trouble you encountered. Normally, ASC Ultimate 9 will not cause such trouble. Please help us look into the issue with the steps below:


1. Send us the screenshot of the trouble or error message when your VPN does not connect.




2. Download the tool from http://testdemo.iobit.com/InfoHelper.exe -> Double click to run this tool on the PC with problem and click 'Save report'. -> After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder. -> Send the zipped file to us so that we can get the detailed information to look into.


Thanks in advance.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...