Hard disk problem 100% use on anything.

[Shinaird]

http://forums.iobit.com/forum/advanced-systemcare/advanced-systemcare-v10/218631-100-disk-usage-after-installing-advanced-systemcare-10

http://forums.iobit.com/forum/advanced-systemcare/advanced-systemcare-v10/218628-what-is-disk-0-on-the-performance-monitor

 

These two topics above have the same problem as me, and I can state that all people who use advanced system care have the same problem, just did not realize it was the (ASC).

 

This program is causing the use of 100% of the disk, for anything you open or do.

 

Even after uninstalling the ASC the problem continues, only resolving to format the computer and no longer install the ASC.?

 

 

I did the test on three computers, the HD was normal, but after I installed the advanced and optimized the computer the disk started to be 100% use, I did the same procedure on the three computers and all were in 100% use of the Hard drive.

 

Please, I do not want to have to format my computer again to fix this.

 

Remove this setting you made on the disc. Fix this and I will continue to use the ASC.

 

100% use of the disk is causing (blue screen) turning off the computer.

 

IObit has always been good, but that was a mistake of yours, I hope you'll fix it.

[Shinaird]

You could add an option to get everything back to normal.

An option to undo optimizations.

[Shinaird]

Add an option to make the hard drive back to the default settings Or an option to remove all optimizations.

Sorry if I'm repeating many words.

[Cicely]

Hi Shinaird,

 

Sorry for the trouble. Please help us look into the issue as you can I didn't get any reply from the two users. They may forget to reply or the issue may be back to normal.

 

Please provide us with the following information for investigation:

 

1. What optimizations did you do with ASC before the trouble came up?

 

2. Send us a screenshot of Resource Manager when it shows 100% disk usage

 

Guide for taking a screenshot: http://www.take-a-screenshot.org/

 

3. Download the tool from http://testdemo.iobit.com/InfoHelper.exe -> Double click to run this tool on the PC with problem and click 'Save report'. -> After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder. -> Send the zipped file to us so that we can get the detailed information to look into.

 

Thanks in advance.