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AMC Security - Clean & Boost 2017 Boost doesn't complete; locks up phone

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Have had trouble the past few weeks with AMC Boost not working on Samsung Note3 Android. Icon spins but no progress past 0%. Did update to software today and now not only is there no progress, phone is completely locked. I can't even shut phone off. Help

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My only option was to remove the phone's battery to end the program. After the phone was back up I sadly deleted AMC Security (sadly--because I've used iObit software for years and always loved it. If anyone has suggestions or even seen this issue, I'd love to hear it. I would definitely reinstall it, if I knew I could prevent Booster from repeating the issue.

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