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Windows Update 1709 (Antivirus Scan Issue)


Alice
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Hi Alice,

 

1) Please make sure you have updated your database to the latest version and re-scan to see whether you will get the same detection.

2) ?Please Zip all the suspicious file and upload it to www.wikisend.com and then give us the download link.

3)? Please download the debug info tool from http://www.cd4o.com/drivers/debug/DumpCollector.exe

 

Double click to run it >> click Collect button and it will generate a Dump_xxx_xxx.zip file on your desktop. Please send us this file for analyzing. If the zip file is too large to send to us, please upload it to www.wikisend.com and give us the download link.

 

Thanks for your patience.

 

 

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