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Couple of programs won't open with ASC11 installed


Br41th

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It was doing it with the RC release and it also does it with the final release. The two programs in question are Camtasia studio 9 and killer control center. Everything works fine with ASC10.5

 

Hi Br41th,

 

Please download the tool from http://testdemo.iobit.com/InfoHelper.exe and send us the requested log file.

 

Double click to run this tool on the PC with problem and click "Save report".

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder.

Please send the zipped file to us.

 

Thanks.

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It was doing it with the RC release and it also does it with the final release. The two programs in question are Camtasia studio 9 and killer control center. Everything works fine with ASC10.5

 

 

Hi Br41th,

 

Please try to rename the ASCService.exe with a name as you like first. (Right-click the shortcut of ASC and choose Open file location to find ASCService.exe.)

 

For example:ASCService.bak

 

Then reboot your computer to see how it works.

 

Thanks.

 

 

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Error Code OxC000005 Access Violation is caused by windows system files damage. Run SFC and this couldn't be caused by ASC.

 

[h=3] How to Use SFC /Scannow[/h]

  1. Open Command Prompt as an administrator, very often referred to as an "elevated" Command Prompt.
     
    Important: For the sfc /scannow command to work properly, it must be executed from an elevated Command Prompt window in Windows 10, Windows 8, Windows 7 and Windows Vista. This is not required in previous versions of Windows.
  2. Once Command Prompt is open, type the following command and then press Enter.
    sfc /scannow Tip: There's a space between sfc and /scannow. Executing the sfc command with its option next to it (without a space) will result in an error.
     
    Important: If you're trying to use System File Checker from the Command Prompt available from Advanced Startup Options or System Recovery Options, see the Executing SFC /SCANNOW From Outside of Windows section below for some necessary changes in how you execute the command.

  • System File Checker will now verify the integrity of every protected operating system file on your computer. It might take quite a while to finish.
     
    Once "verification" reaches 100%, you'll see something like this in the Command Prompt window, assuming issues were found and corrected:
    Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios. ...or something like this if no issues were found:
    Windows Resource Protection did not find any integrity violations. Tip: In some situations, most often in Windows XP and Windows 2000, you may also need access to your original Windows installation CD or DVD at some point during this process.

  • Restart your computer if sfc /scannow did actually repair any files.
     
    Note: System File Checker may or may not prompt you to restart but even if it doesn't, you should restart anyway.
  • Repeat whatever process caused your original problem to see if sfc /scannow corrected the issue.

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